The technicians were professional. Really great, friendly and thorough service. They called at 2:30, said they had one stop before me and would be here around 3:30. I ordered oil on January 25th 2022 100 gallons for $325. The pipeline was put into trial operation on 1 October 2004, and the full commercial supply of natural gas commenced on 1 January 2005. Its location on this page may change next time you visit. Working at Petro Home Services: 186 Reviews | Indeed.com the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. However, oil kept leaking from the boiler since his "repair" 3 months ago. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Couldn't ask for more. Natural gas services: use natural gas in your home? We offer everything from home safety to energy saving tips. The British use petrol to refer to the U.S. gas. I lost my heat on Sunday November 20, 2022. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Love their staff. I emailed to the email address appeared on the new customer solicitation letter. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. The company delivered oil even though there was lots of snow. Thank you, you have successfully subscribed to our newsletter! I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. Petro Home Services. However, each month marked subtle changes to the price a consumer will pay. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. Deliveries are automatic and we never run out of fuel. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Petro Reviews (Updated May 2023) | ConsumerAffairs I signed up for oil delivery in December as a new customer. They are a higher price than anyone else. Petro has installed a new furnace and hot water heater over the last couple of years. There was no cost, we have a contract with them. They have been servicing our house for 20+ years. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. Put $0 down on the latest energy-efficient systems. Our experts make it their mission to understand your home and the people in it. As a matter of policy, BBB does not endorse any product, service or business. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Thats the Petro promise. TERRIBLE!!! For more information about reviews on ConsumerAffairs.com please visit our Petro staff is always courteous, professional and does the job right the first time. Home services resources and FAQs. - Petro Services, Home & Commercial Services, Emergency Services. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather They need to have a more competitive price. They called at 2:30, said they had one stop before me and would be here around 3:30. . Why does my dog like to lay on my side of the bed? Petro Home Services | Better Business Bureau Profile So if Vincent shows up just know everything will be okay. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Petro Home Services | LinkedIn The finished basement smell terrible as well. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. It was an electrical connection that was causing my lack of heat. They came same day in a few hours. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. fix it quickly, which we really appreciated with outside temperatures so low. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). First time home buyer, first time using oil boiler based baseboard heating. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. time, or property do not do business with Petro. Worst company if you need customer service. How to Market Your Business with Webinars. Company said definitely in 2 days and broke that also. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Just got oil delivery. Customer Service Supervisor. They are very reliable and prompt when there is a problem. service and support that you can rely on in any weather! Great! They arrived on time and performed great. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Might convert to gas. Put $0 down on the latest energy-efficient systems. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. Whatever it was, they fixed it. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. October 19, 2004. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I have fairly new furnace. It bounced back. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. He arrived at the expected time and spent time performing the necessary jobs for this tune up. I have a gas burner service contract with petro and have several repairs done through the years. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. They do the job correctly. Petro Holdings, Inc. operates as a holding company. Petro also owns Meenan, Champion and Griffith. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. Save the money with fuel and hire technician for service when needed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Petro Holdings, Inc. operates as a holding company. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. They have not kept their word and they care nothing about the time they make you wait. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. BBB Business Profiles generally cover a three-year reporting period. I had to call every time to get it. Petro Home Services - Home This business is in an industry that may require professional licensing, bonding or registration. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Copyright 2000 - 2023 Star Group, L.P. | Come May I receive a bill for just under $2000. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Unsubscribe easily. Petro Home Services (petrohomesvcs) - Profile | Pinterest Profile - Petro Star Oil & Propane Delivery, Heating, Cooling, Plumbing, Disclaimer. It is derived during fractional distillation process and has a translucent liquid form. Our History :: Petro 49 - Petro Marine Services We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. 11/27/2018. Fantastic! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Need to find a different location? 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Our Locations | Petro Home Services All Rights Reserved. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Unsubscribe easily. Do all research and the reviews you are seeing is all real. That's the Petro promise. Well start sending you the news you need delivered straight to you. Find your local office: See what services and offers are available in your area. Rude representatives refused to provide supervisors' contact info. I am on my 3rd day with no heat or hot water with pneumonia. A discussion about the tax policy because it was a permanent fixture not a repair. Jeff Woosnam How do I know I can trust these reviews about Petro? Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Get buying tips about Utility Companies delivered to your inbox. I also was given a $125 credit as a new customer. (800) 645-4328 Want a quote from this business? I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Petro served my tenant. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Petro Home Services PETRO HOME SERVICES - 63 Reviews - Yelp Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Air conditioning services and equipment to keep you cool. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Petro - Overview, News & Competitors | ZoomInfo.com This company tells you everything that makes one feel using this company will be the right choice. I called 800-645-4328 but not working number. No, Petro Home Services does not offer eco-friendly accreditations. PETRO HOME SERVICES - 42 Reviews - 47 Patrick Ln, Poughkeepsie, NY - Yelp Don't renew your contract with Petro. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Where are the petrol stations owned by Shell? Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? He Service was taken care of quickly. They would not deliver, they would let you run empty. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. They're reliable. Hence the high price. Well its now been 24 hours later and several phones later with no email with my receipt. Home Services in Phoenix, AZ. 7 Where are the petrol stations owned by Shell? Technician was knowledgeable and thorough. We use cookies to ensure that we give you the best experience on our website. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. There are many local companies out there does that. They were competitive in cost and did an excellent job. Petro Home Services - Home - Facebook We have a business with several properties. About Petroservice | Petro Service Thats criminal, Putin or no Putin. Unbelievably professional and courteous business all around. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. BBB is here to help. They called at 2 and said they couldn't make it. THEY'RE BAD BUSINESS!! Petro has always been dependable. heating & air conditioning/hvac, heating oil companies. STAR GAS ANNOUNCES SEVEN ACQUISITIONS | Star Group, L.P. Petro Service Limited is pleased to welcome K.W. All Rights Reserved. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. We are commonly referred to as Petroservice, our registered business name. This is a multi-location business. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Petro Home Services. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. PETRO HOME SERVICES - 15 Reviews - Yelp Hero Home Services LLC | Better Business Bureau Profile Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Regards, Petro Home Services. They are constantly breaking appointments, One appointment was from 8-12. Stewart is an expert at this and he has an amazing amount of knowledge. They are always professional. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. We were told that the price would decrease as the market improved. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! Our experts make it their mission to understand your home and the people in it. I would use them again. I was instead met with rude remarks and no solution. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Had our heat back in no time. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Petroleum Services Ltd. joined the Petroservice team in August 2019. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. Who are the largest shareholders of Petro Canada? My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I left them in December and went with another energy group. Customer Reviews are not used in the calculation of BBB Rating. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They had aThe combined purchase price of the distributorships was $18.6 million. That's peace of mind. When autocomplete results are available use up and down arrows to review and enter to select. PERIOD. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. DON'T USE Petro. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . Clear price gouging. Talked to them on the phone (twice). Was suppose to show up this morning and no show again. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. All backed by around-the-clock While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Need to file a complaint? Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. BEWARE. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews We value your privacy. Do not use them!! A link has directed you to this review. Service call was under contract so no charge for the call. For example, in February, the cost was $3.20, and in October, it was only $2.90.