Having switched off the 5GHz band I was immediately reconnected and I have lodged a complaint with BT. Therefore, we can consider this issue closed. Almost instance response. Connect the cable to the hub's power port, plug it into the wall and switch it on. Understand rental and other basic charges, Enter the admin password. BT added that an update for all users would be available by the end of May. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. It should appear as soon as you connect to the Hub and open a browser. Were sorry for any inconvenience caused.. Then, for your static IP block, enter your router's address and subnet mask. If you want to connect to SAGEMCOM - gspinnert.de How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. Issue affects both Sonos Move and Epson airprinter - what was really strange was that both iPhones were hit but neither of the iPads despite the fact they all use the 5 GHz network. 01-10-2020 Make sure you keep your hub on all the time. Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. How to fix Strict or Moderate NAT type on BT Home Hub 5 "We're sorry for any inconvenience caused," added the spokesman. The setting is on a page hidden on the home version. Re: BT smart hub - hidden bridge mode menu ? After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. A spokesman for BT told the BBC only a "very small" number of users have been affected. I saw the post about the public/private. This topic has been closed for further comments. Choose Broadband. BT Smart Hub Review | Trusted Reviews ), on Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. If previous posts are correct it probably works on the Business version and not on the Residenial ones. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. You dont need to specifically mention Sonos devices when reporting this issue to BT as the information alone will be enough for them to recognize the issue youre facing. Switching Smart Setup on and off on the BT Smart Hub 2 The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. So some transparency is needed so customers like myself know that this is a commonissue. I have disabled the bt fon and bt wifi to reduce my home network clutter. Read about our approach to external linking. How do I enable bridge mode on my BT Business Hub? I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode. BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. Numerous complaints have appeared on the company's community forums over the last few months. Hi, can anyone share their experience of switching their RBK53 system from AP mode to Router mode? BT Smart Hub - Wikipedia How to set up BT Smart Hub 2 | Step by step guide | BT Help Ive had the cant find Sonosproblem for a couple of weeks. Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. I have now switched the 5GHz option off,which immediately sorted the problem. The router is now displaying hidden ssid. Changing the IP address of your hub | BT Business Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? Just plug 3rd party router into the wall mounted Openreach fibre modem. Look for the tab on the back of your hub. 8:32 AM Click OK. Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. hmm, I wonder whether the 'DNS Hosts' page is also hidden on the 'Home' version of the Smart Hubs? To turn this feature off go to Home, Smart Setup in the web management page, toggle the switch off and click Save. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. You can turn Smart Setup on or off in the Hub Manager. "This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers' homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem.". Broadband speeds If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Smart Setup is BT's online set-up wizard. Go to My Network. Just log in to http://www.bt.com/mybt and go to the "My Extras" section, where you'll find all the features and services that you would have seen through Smart Setup. Web admin interface of the BT Smart Hub 2 router. How do you - YouTube Smart Setup is BT's online set-up wizard. Here are some things to try: Your broadband speeds may fluctuate for up to 10 days while we perform tests to ensure you get the best possible speeds and connection. ***Please Subscribe: Youtube have required creators, like me, to have at least 1000 subscribers! 11-05-2020 6:38 AM 30-09-2020 Sorry, our virus scanner detected that this file isn't safe to download. Quite a long story how we got to the below but in short the way the issue was resolved for me was the below: Three other work colleagues (all with BT) have since done the above and all their systems are working ok now also. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone. Another BT customer said being restricted to 2.4Ghz would not be enough for families all using devices simultaneously. The BT Smart Hub 2 firmware update issue is only related to the Private Address on iPhones issuein the way that they both result in a Cant Connect to Sonos situation. - edited The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. It means I have a redundantSonos Move which is incredibly frustrating. What? Sonos tried to do a workaround but lasted an hour or so. 01-10-2020 BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Plug the microfilter into the socket. This topic has been marked solved and closed to new posts due to inactivity. To turn the lights off go to Home, Hub light control. Select the Link Configuration sub-tab. To change anything you need to click one of the settings. Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. I believe I was one of the first to flag this issue up to BT around 3-4weeks ago. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Guide to the BT Business Smart Hub 2. Connect using the details on your hub Manage your account - edited Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. An irritating new glitch has impacted unlucky BT customers nationwide who use BT's Smart Hub 2 router. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Still having trouble with this. Go to IPv4 Configuration. 01-10-2020 Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. Wait a few moments for it to connect. This should explain it. Check that you're connected to your Hub's network. If you want to exit, you'll need to do this on the login step of Smart Setup. Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. . BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. If there is a hint then a custom password has been setup. 01-10-2020 Connecting your computer to your broadband. The bug disrupts the . My conclusion, which might well be wrong or oversimplified is that the Smarthub can be considered to be two separate devices, that is, a modem and a router, with a distinct internal WAN interface. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. - edited Pretty obviously really if I look at an old BT modem. Find your model. By default Smart Setup is turned on, but it may have previously been switched off, Smart Setup only works the first time you connect each device to your Hub. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. My systemkeeps failing to connect to the app, I can connect it after turning everything off and the router back on, then the next day it can not connect again. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Insert the other end of the broadband cable into the Broadband socket on your hub. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. This means your Hub hasn't yet registered your device as completed. Any customer who experiences this issue can get in touch with us and we will update their device remotely.". Slide the two parts of the hubs plug together until they click into place. So I decided to direct message them on Twitter. Move and Roam do not connect to SonosNet so wiring a Boost wouldnt do anything that your Arc isnt doing at the moment. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . (the macaddress is the same as the wifi router apart from a few letters.) Links to user manuals and other documents for BT Hubs for broadband. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? BT Smart Hub 2 | BT Help The app then stopped working. BT will be rolling out an update to all devices later this month. Ill ask my man at BT. Visit this address in your browser of choice: 192.168.1.254 Go to Advanced settings. Guide to 4G Assure. It can also be used as a VOIP phone through BT Broadband Talk. Let's take a look at the legacy BT routers that are still capable of getting you online. In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. BT Smart Hub 2 router 'disrupting' home networks - BBC News Make sure that your computer is connected to the Smart Hub via Ethernet or wireless, and then open up a web browser. This is so you can learn about some of the most important features of your BT Broadband package. This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem. (I don't own a smart hub), https://hummy.tv/forum/threads/bt-smart-hub-bridge-modem-mode.9826/. Then use the Orbi router in router mode. After trying to set bridge mode and saving (the save appears to hang) I eventually. If your BT broadband home network is playing up, you're not alone. I viewed pages 9100 through to 9150. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . 00 dengfu e10 carbon fibre frame for bafang m600 m500 m510 motors add to cart $59. If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk Change the /internet part of the address to /routing.
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