After adding to cart, you will be asked for your email address for yourMy Dollywood Account. The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. Dollywood Reservations during COVID. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. COVID-19 policies. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones are not tall enough to ride. Commercial photography, videotaping, and recording of any kind is prohibited. Dollywood has always been proud to assist our military families. On Feb. 26, StubHub's general counsel was hailing the company's . Dollywood reopened on Friday for its 36th season . However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. Visit ourMilitary Discountpage for information on this discount. Tickets must be unused and not expired within 90 days of purchase. From there you can click/tap "View" for your digital ticket pass. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Having some questions about visiting or booking? Upon such revocation or confiscation, the applicable Ticket holder present on any of the Properties or participating in any Herschend Activities (each a Guest) and all members of their party shall have no right to remain in, on, or about the Property. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Purchases of $25 or more as well as fragile or oversized items from our merchandise shops will be delivered to the Dollywood Emporium for you to pick up as you exit the Park at the end of your day.Simply let the merchandise Host know that youd like to use Package Pickup. Smoky Mountain weather is very unpredictable. Pigeon Forge, TN 37863 1 . Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. There are no refunds for partially used tickets. Changes to season passes. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Dollywood reopens amid COVID-19 pandemic to season passholders An additional amount will be charged for each additional dog sharing a kennel or cottage. By Vicky Reddish - May 26th, 2020. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. and . Below are some resources that may be beneficial to you when searching for the right place to stay for you and your family: Parking is $25 for all standard length vehicles and $30 for oversize length vehicles such as RVs and trailers. Terms of Sale | Dollywood Parks & Resorts While all rides and shows are still FREE with your paid admission, TimeSaver helps you maximize your visit so you can spend less time waiting in line. Coronavirus Workplace Policies | Harvard Human Resources Airlines offering fare flexibility - Travel Help - Google Dollywood FAQ: Top 10 Dollywood Questions Answered - Smoky Mountains Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. . This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Limited Park Capacity, Advanced Reservations Required. The park wqs decorated great and we had a great time. Parents should contact the first available host for assistance if a child is lost. What's new at Dollywood this year - WATE 6 On Your Side Social distancing guidelines will limit the capacity of the parks . COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Please keep your parking lot receipt to re-enter the toll booths. I will not go back to Dollywood this year I wasted my money on a season pass They refuse to refund my money.You can not enjoy the park when all the shows are closed and most of the restaurants are closed. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. Coronavirus: How to get your money back - Good Housekeeping Please see our. Excused Murdaugh juror left a dozen eggs in jury room. Children 12 years old and younger must be accompanied by a chaperone 16 years old or older. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. For your convenience you may have your hand stamped at the exit. If this occurs, please return any forfeited comp admissions/meal vouchers. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. We hope it doesn't happen, but prepare just in case your little one gets separated from you. Once the group returns, the adults will swap places with each other. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. Be sure to follow all rider requirements, including requirements for loose articles. You can also view frequently asked questions pages for more answers. 2. International Returns. Please note that changes may occur at any time, based on available public health information. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. If the linked pass is NOT eligible for renewal, the pass will not be selectable on the Link Passes page. Dollywood COVID-19 Reopening Details w/ Photos - Smoky Mountains For the safety of our Guests, children must be 13 years old or older to enter without an adult. Return Costs. Depending on the time of year, some days at Dollywood can be less crowded than others. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. For your convenience, Package Pickup is staffed until Park closing. Canceling A Trip For COVID And Need A Refund? An Expert Says Travel Returns and refunds are a part of doing business online. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. Lost and Found opens one hour after park opening and closes when all guests are out of the park. All payments must be made in full. Risks, refunds and cancellations: your guide to buying tickets amid We love to go to DW in October! If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. If you are already logged in, the word Account will appear in the upper right. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. View job description, responsibilities and qualifications. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. This length of time in line with no one being reminded to wear a mask was not acceptable. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. So, it might be a good idea for Dollywood to consider updating their policy to do the same. You can view height requirements on each ride page on the website. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. Show schedules are typically published no later than two weeks in advance, but are still subject to change. Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . Ticket info. Learn more about the opportunities listed below. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Yes. Masks will still be required in indoor areas. Tripadvisor performs checks on reviews. This is by far the most important change of 2020, one that necessitates more planning on guests' end. If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Please ask any host for assistance. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. But please let us know if you continue to receive this issue at 1-800-Dollywood. The company's 160-acre Dollywood theme park and 35-acre Dollywood's Splash Country water park reopened to the public on Wednesday. I will say the tram team was very good about enforcing the policy. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). Dollywood updates COVID-19 guidelines, masks no longer - The Hill Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. In the summer, try for Wednesday or Thursday. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. Unauthorized sales or resales of Tickets is prohibited. I never saw or heard anyone remind visitors to keep their mask on. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. Dollywood is granting those on a case by case . To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. Coronavirus. Water fountains are located near many restrooms, or bottled water may be purchased at most food outlets. It's also a good idea to provide easily recognizable identification for your stroller. Dollywood Just Opened for 2021 - Here's What to Expect - Travel Tattoos with objectionable graphics and/or messaging are not permitted. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. Dollywood is pleased to offer a variety of parking options based on our guests' needs. Theme Parks, Amusement Parks & Water Park Discounts | AAA With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . During the Christmas season, weekdays are your best bet. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Please call 865-428-9553 or see our Auditions page for more information. With the new "reservation" system in place, I am a bit worried about locking. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. Guest should call 1-800-DOLLYWOOD to discuss specific options. Park Hours Sign In | Register Search. Let us answer your questions about what you can expect! Dollywood staff cleaned everything on a regular bases which did create longer wait times but that was to be expected. DollywoodDollywood's Calming Room is a quiet, relaxing environment where the Guest and his/her family can feel safe and at ease.The room is equipped with sensory items such as a weighted blanket, fiber optic strands and a teepee.
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