However, we call entities which are required to comply with consumer laws a “business” in this chapter, unless otherwise noted. Provision of Specified Continuous Services (transactions in which continuous services which will increase the recipient’s physical beauty, or increase the recipient’s knowledge or skills, etc. 3.6       Can investigations be resolved by way of commitments or undertakings? The following are examples of these protections being enforced: 2.21      Does consumer law in your jurisdiction have any other prohibitions/protections not covered by the questions above? If consumers seek relief from businesses, they must make a claim for compensation based on tort liability, etc. Consumer Credit Act The Consumer Credit Act regulates credit card purchases and gives you protection with loans or hire agreements. The Food Labeling Standards, which specifically stipulate labelling information, require the labelling of nutrients in processed foods, etc. ), and matters to be complied with by businesses when labelling), etc. The Food Labeling Act grants the Commissioner of the CAA; the Minister of Agriculture, Forestry and Fisheries (excluding Liquor); the Minister of Finance (only Liquor); and the prefectural governors the authority to investigate. In order to challenge the legality of administrative dispositions undertaken by administrative agencies, there are appeal processes concerning such dispositions, including complaints under the Administrative Complaint Review Act and actions for revocation under the Administrative Case Litigation Act. x�̓MK1��C�V�N��Să������^v�"��}guv�O��ɼ!ɓ����N��w���� ��Zl "Elena Herrero-Beaumount - Public Relations & Communication, Garrigues, © 2002-2020 Copyright: ICLG.com | Our Privacy, Elena Herrero-Beaumount - Public Relations & Communication, Garrigues. Congress passed the law to address the abusive, deceptive, and unfair debt collection practices used by many debt collectors. The Consumer Product Safety Act covers “Consumer Products”; namely, any product to be supplied mainly for use by general consumers in their everyday lives. is subject to imprisonment for not more than six months or a fine of not more than JPY 1 million. <> The ASCT prohibits unjust solicitation, obligates delivery of documents, and prohibits false or misleading advertisement for specific commercial transactions such as Door-to-Door Sales, Mail Order Sales, and Multilevel Marketing Transactions, in accordance with the characteristics of each transaction type.

Investigation based on this request will also be a trigger. The most fundamental law for consumer protection is the Basic Act on Consumer Policies (shohisha-kihon-ho). 3.2       How is an investigation triggered (e.g. The evaluation aimed to assess whether the CRD has achieved its objectives and whether the anticipated impacts as described in the original impact assessment accompanying the proposal for the Directive have materialised. Ministry of Internal Affairs and Communications/CAA. If the contract document is not delivered, or if there is a defect in the document, the cooling-off period does not commence; thus, the cooling-off period can be set at any time, and the consumer can recover from the damage as a result. a4:Y�Y��������� b�g 4.1       Are there any proposed reforms to consumer law or policy within the next 12 months? 3.16      Can consumers or retailers/manufacturers appeal decisions made by the consumer authority(ies) or by a court? 3.3       Describe any complaints procedure for (i) consumers, and (ii) businesses.

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