I relish the opportunity to reach out to such people.

For example, from 2008 to 2012, Arkansas lost 4.69 percent of private sector jobs while government jobs increased by 5.17 percent. For big salary increases, government employees have to compete for vacant positions with higher salaries. This can be done through press releases, public forums, websites, social media, and even outreach to schools. Thanks! This includes adopting workplace flexibility practices, and providing non-financial recognition that sometimes means simply saying “thank you” and praising good performance.

Helping others and empowering people is what motivates me the most. At the other end of the employee life cycle, it is crucial to recruit highly motivated new people to replace the departing baby boomers. Extrinsic rewards cannot be offered within public service due to their financial nature.

While interviewers generally aren’t trying to fool you, there are a few tricky situations to be aware of when answering this question. Copyright © 2020 Harvard Business School Publishing. As managers increasingly focus on engagement, a cottage industry has grown that promises any number of one-size-fits-all solutions and “secrets” to improve engagement. Usually, open-ended questions are used to better understand your personality, work style and qualifications and identify whether you would be a good fit for the role, team and culture.

Constraints on the use of financial incentives. In this article, we'll outline several ideas to keep in mind to help you prepare your response, plus example answers that you can make your own. Your email address will not be published. It gives a sense of confidence and belief that I can be of some help. For instance, if the company’s mission is to connect the world through social media, you might share a story about a personal or professional connection you made through the platform and discuss why that inspires you to contribute to their success. When answering this question, be sure to be as specific as possible, provide real-life examples and tie your answer back to the job role. A sense of meaningfulness provides a strong sense of direction and purpose. Managers can also maintain vitality in their groups by openly discussing retirement and helping older employees ease gracefully into the next phase of their lives.

It lists rewards that managers can purchase but also includes ways to thank employees “without spending a dime.”. To compensate, career managers must provide strong and stable leadership – and they need to manage not just down but also up, by onboarding new political leaders so they understand the agency’s values, mission, and goals, and especially how career employees are critical to achieving policy goals. Managers must therefore form alliances with labor. 5. Managers must therefore clearly define employee expectations, provide frequent feedback, and take action to deal with substandard performance.

In these highly-visible environments, managers need government workforces to be highly engaged if they are to succeed. Consider that, in 2013, 56.7% of federal workers were between the ages of 45 and 64, compared to 42.4% of full-time private sector workers.

It is also older.

being able to provide a solution to someone’s problem is what motivates me to do a good job. being able to provide a solution to someone’s problem is what motivates me to do a good job. However, government employee engagement is uniquely important due to budgetary constraints and possible public criticism. Employee engagement can vary between individuals and the two sectors. Think about the reasons you were drawn to your line of work, aside from compensation. We use cookies and other technologies to customize your experience, perform analytics and deliver personalized advertising on our sites, apps and newsletters and across the Internet based on your interests.

According to the book, “Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance” written by Robert Lavigna, employee engagement is defined as “a heightened employee connection to work, the organization, the mission or coworkers.” Organizations with engaged and passionate employees report higher levels of performance than those with detached employees.

Extrinsic rewards, typically financial (i.e. Customer service is the assistance and advice provided by a company to those who buy or use its products or services. It gives a sense of confidence and belief that I can be of some help.

Compensation may be a strong motivator for you but it’s typically not a motivator you want to share during a behavioral interview.

Best practices for keeping your team focused and motivated. Frequent and abrupt changes in leadership. Maybe you enjoy having the ability to assist others or putting your creative skills to use.

If possible, discuss how your personal passion relates to your professional motivation. “Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance”, Maintaining Employee Motivation Within the Public Sector | Valerie Martinelli Consulting.

These employees are driven by a higher purpose and serving others, which would empower them to be motivated through a sense of meaningfulness, choice, competence, and progress. The most important strategy is to keep your answer relevant to the role requirements. This content is currently not available in your region. In addition, it’s always helpful to include how your motivations would drive your future with the company. Related: What to Wear: The Best Job Interview Attire. MPP employees serve at the pleasure... © 2017 Careers in Government.

Intrinsic and extrinsic rewards play an important role in the motivation of employees in both sectors. Allowing employees to feel a sense of meaningfulness supports the opportunity to accomplish something of real value, which matters within the larger scheme of life.

Save my name, email, and website in this browser for the next time I comment. Public service has never faced as stern a test as it does today. in nature, are concrete rewards provided to employees by their managers. In order to keep public sector employees engaged, it is best to focus on intrinsic rewards and motivation. Their specific example conveys their depth of experience with and passion for the job. It gives a sense of confidence and belief that I can be of some help. For example, if you’re interviewing for a recruiter position, you might briefly discuss your previous struggles with finding the right job and how that further motivates you to help others in their job search. Understandably, these images hurt employee morale and engagement. A career in local government is an excellent option for those who have a passion for public service. If you see yourself growing in this position long-term because you are passionate about the job responsibilities, be sure to explain that.

Differing type of rewards affects employee motivation in both sectors.

The information on this site is provided as a courtesy. salary increases, bonuses, etc.)

I would like to use for an APA cite on my paper. Why interviewers like this: This candidate shows the interviewer that they have a strong desire to execute the role responsibilities. The interviewer is looking for insight into why and how you are motivated to achieve workplace goals and succeed at the job.

Change is slow and often gets derailed, but it does happen, and being the one to make it happen gets you noticed.

This shows interviewers that you may have a deeper dedication to the role. Government managers can leverage the upside and minimize the downside of these demographics by emphasizing the kind of engagement that comes with applying long experience to solving critical problems.

Strong union influence. It’s no secret that managing in the public sector is different from managing in the world of business. Harvard Business Publishing is an affiliate of Harvard Business School. You are the key to whether our government does a good job for our people, and that is a lofty responsibility.

The more specific you can be about the situation while still keeping your answer concise, the better. One approach to mitigating this situation is to show public employees that their agencies are working to educate the public about what they do and how it affects the public’s wellbeing.

The Job New PositionWith ARMC!Become A Part of the ARMC Family and Apply Today! Public visibility of government. What year was this piece written? Here are seven factors that make motivating government employees difficult, plus one factor that is an advantage – and how managers can address them. A sense of competence offers pride and satisfaction. For example, if you’re interviewing for a recruiter position, you might briefly discuss your previous struggles with finding the right job and how that further motivates you to help others in their job search.

This requires that public sector leaders understand and address the factors that make increasing engagement in the public sector a special challenge. Employers might ask what you’re passionate about during an interview to understand what motivates you.

Helping others and empowering people is what motivates me the most.

Government agencies usually can’t provide performance incentives like large pay raises and bonuses; or perks like stock options, fitness center club memberships, and car services. Why interviewers like this: This answer gives the interviewer a good preview of how the candidate would perform at work. CEO turnover might be more common than it used to be, but the private sector still has nothing on the public sector in this regard. Employing a sense of choice permits employees to utilize their best judgment to choose work activities that make the most sense and complete them in appropriate manners, which allows employees to feel ownership over their work, trust in the employed approach, and feel responsible. Your journey starts now! ", Interview Question: "What is your Teaching Philosophy?

Hard-to-measure achievement.

Research conducted by Gallup and the nonprofit Partnership for Public Service revealed that when citizens report having positive interactions with public servants, they are three times more likely to hold positive opinions of government in general.

When you tie your motivations to the evolution of your career with this employer, it assures them that you’ll be a committed employee. Barker started his local government career after college and rose from a coordinator to a director to a district manager in a matter of a few years.

This transparency means that public-sector managers committed to improving engagement need to help employees feel safe and secure, allowing them to feel comfortable voicing opinions, taking risks, and innovating.

Like any job interview question, the best way to make sure you leave a positive impression is to develop your talking points ahead of time.

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