Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. Payactiv can be used by businesses of all sizes. Hi Leah,Thank you for your feedback. Send funds by phone number. Have a blessed day. We believe that building a financial technology business requires more than great technology and amazing design. It powers financial innovation by giving users the tech . Is Payactiv safe? If there's anything you need in the future, we're here 24/7. This product doesn't have any reviews yet. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. All Rights Reserved. In 2020, Payactiv released a short film titled, "We Heard You." I wish I never started using this app, its so frustrating!!! Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. They cant help you resolve any issues. This could put you at risk of getting caught in a cycle of debt. One of our representatives will be reaching out to you shortly to assist you. It's pretty simple, actually. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Hi there,We sincerely apologize for your negative experience. Be sure to include your Employer's name, Employee ID, and Mobile number. Our team will be in touch ASAP. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Replies to negative reviews in < 24 hours. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Applying for PayActiv is easy. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Heres how Payactiv and payday loans compare. PayActiv is not a credit card or a payday loan company. To many glitches, and its a nightmare having to deal with customer service! finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. research/editorial team. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Thats the fee a merchant pays us with every card transaction. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. It goes against our guidelines to offer incentives for reviews. He was so helpful and I appreciate him so much. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Thank Yall So Much Kudos to the whole entire Payactv team! 2023 Payactiv, Inc. All Rights Reserved. Image: Woman on the street looking at her mobile phone. Very helpful, understandable and fast. There was an unknown error. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. :), Zachery Marshall has amazing customer service! Thank you!! Payactiv: Enrollment is free. I will never use this card again and I will tell everyone I know to never get one. Here are 8 tips for writing great reviews. Hi Lasheka,We sincerely apologize for your negative experience. I should have listened! If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Have a blessed day. We'd like to turn this around and resolve your issue ASAP. Payactiv - Apps on Google Play , Hi Allysa,Thank you for taking the time to write a review about your experience. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! I dont ever try leaving bad reviews because it hurts businesses. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. We'd like to turn this around ASAP. We'd like to turn this around and resolve your issue ASAP. You can receive a cash advance of up to 50% of a day's pay. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Replies to negative reviews in < 24 hours. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. :). We'd like to turn this around and resolve your issue ASAP. Thanks to both of them for getting this resolved n the excellent customer service. The offers for financial products you see on our platform come from companies who pay us. Companies can ask for reviews via automatic invitations. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Hi Courtney,Thank you for taking the time to write a review about your experience. Faster access to your money. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Up to 4 days early deposit of government payments2. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. Receive and send funds to other members. This site may be compensated through third party advertisers. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. This may result in yourhaving access to the funds sooner. Ray M. made it so easy to get set up where i can have access to my wages. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. 2023 Trustpilot, Inc. All rights reserved. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. UKG Wallet, powered by the mighty Payactiv, experienced an update that has caused it to no longer update my hours. Over 3 million HR leaders trust our advice. Payactiv: Bringing Financial Wellness and Freedom to All - Payactiv Have a blessed day. They tell ya they cant do anything to contact the merchant. :). Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. We spend all day researching the ever changing landscape of HR and recruiting software. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. I just being honest tho this company is no good. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Payactiv Reviews - 2023 - Slashdot Everybody! PayActiv Review | Is It Right For You - YouTube Their customer representative dont know anything. Have a wonderful day ahead! category to category depending on what consumers want from varying products and Find her on Twitter, @DawnAllcot. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Payactiv works by partnering with employers to offer advances on their earned wages. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. We always try our best to do our job well, and your kind words make it all worthwhile. Hi Loretta,We're glad that we could help you resolve your issue. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Articulate , very informative , and patient. Customer service rep Zachery Marshall was very polite and patient. Immediate access to wages earned today3. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. :), I cannot say enough about Devon and Grace. Just send an email to support@payactiv.com. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. I appreciate her help please give her a raise . while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. There are no fees or interest charges associated with your payday cash advance. :), I am changing my review again because grace helped me out with no problem. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Another 10 to reply with copy and pasted questions, all of which were already addressed. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Hi Amy,We sincerely apologize for the inconvenience. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Sign up for our daily newsletter for the latest financial news and trending topics. Yes, its legit. CONS. A team member will be in touch ASAP. We're working on your case. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. LoanPro. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. :) DC Darius Cohn 1 review US Oct 10, 2022 Mr. Darius Cohn Mr. Ronnie O'Connor made my call to customer service an awesome and pleasant experience. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. Anyone can write a Trustpilot review. Love you Davis M! Most people could download and use the app without technical issues. :). Hi Connor,Thank you for taking the time to write a review about your experience. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Learn more about Apollo.io Create a free account No credit card. Here are 8 tips for writing great reviews. We're looking into your account. Agent after agent kept telling me to wait an additional 24 hours. One of our representatives will be reaching out to you shortly to assist you. Read 4 more reviews about Payactiv Inc. LM. We think it's important for you to understand how we make money. Albert Wick amazing, skilled, and delightful human being thank you again. Hi Regina,Thank you for taking the time to write a review about your experience. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Payactiv pay advance app isn't available on Finder right now. . PayActiv advances wages that workers have accrued but haven't yet received. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Always & foreithe best! Have a blessed day. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. As a Certified B-Corp, Payactiv meets the highest standards of social and environmental performance, transparency, and accountability, helping you thrive today and plan for tomorrow. Hey! This product doesn't have any reviews yet. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Head over to our Support Form and someone from our team will assist you. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Anyone can write a Trustpilot review. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. They treat you like family. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Workers don't need permission to access earnings prior to payday. Carefully review your finances and the loan cost to make sure it fits your budget. View our transaction pricing details. Prevention Platform. Hi Melissa,We're glad that our representative could help you resolve your issue. Hi Angelica,We sincerely apologize for your negative experience. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. We always try our best to do our job well, and your kind words make it all worthwhile. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Money is available immediately. Devin Myer's, can you help? 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. :). Verification can help ensure real people write reviews about real companies. 5000+ G2 reviews. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. I wish my employer used a more reliable system. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. 5/5 Jay! In the Business to Business Service category. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. This company offers employers and their employees the opportunity to access their earned wages before payday. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. I was extremely frustrated before calling and speaking with Ava. Daily pay is a really good app way better then this crap they call an app. We always try our best to do our job well and your kind words make it all worthwhile. Working at payactiv | Glassdoor Davis M has saved the day once again! PayActiv, Inc. | Better Business Bureau Profile ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. PayActiv earned its 4.7 score from GOBankingRates based on the following features.