the role of the public information officer fema

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C. result in the need to conduct follow-up interviews. D. enhance agency credibility. One of the advantages of the Incident Command System (ICS) is: A. User: 4. Selects the right tools for the messages. Lets start by reviewing the Incident Command System (ICS) and the PIOs role in ICS. Organizing the information in a news release so that the important information comes first is called: A. AP style B. Inverted pyramid C. JIC style D. Journalistic style, 7. Be accessible and return calls and emails promptly. All of the above, 23. In Lesson 2 you learned about the many different media options you have, including: Select the right medium or right mix of media for a strategy to get your message to your target audience. Lieutenant Doug McCleve: One of the reasons why we felt it was so important to put together a Joint Information in the first, Center in the first place is because we knew that there would be all aspects of State government involved in this process from providing basic food and clothing and shelter for these people who have had nothing for up to a week. As demonstrated by the examples, micro-blogging has become an important source of information in preparation of, during, and after crisis situations. D. is only useful on television infomercials. Timely updates and corrections to information in evolving incidents. You can use different types of media and different avenues to get your message out, including: According to a Pew Research Center project conducted in December 2010, Americans now get most of their news information from television and the Internet, with newspaper readership declining. Office: (301) 447-1200 Fax: (301) 447-1201, (800) 621-FEMA / TTY (800) 462-7585 B. Tornadoes or wildfires in neighboring States may increase your communitys interest in preparedness. (Unit 1), Describe the role and functions of the PIO. Preparing quality written products including news releases. The Emergency Management Institute (EMI) Public Information Officer (PIO) training program is designed to provide PIOs with the essential knowledge, skills, and abilities to support proper decision-making by delivering the right message, to the right people, at the right time. Jeff Leduff: We are the first line of information for the rest of the team because were out there all the time. If you do not want something recorded by the media, cover it up or shield it with a vehicle. PIOs shouldA. compile a go kit to allow for lengthy deployments to a long-term incident. This course can provide a basic understanding of the PIO function for those new to the position. Overview: The FEMA IS-29.A course was published on 8/5/2019 to familiarize participants with the concepts underlying the PIO role. 0 Blogs are Web sites that allow you to engage in a conversation with readers. All social networking sites allow users to find people they know among the members, or look for other members with similar interests or affiliations. Students also learn message development and delivery, legal considerations, press conferences, the operation of a Joint Information Center, stress management, and strategic communication and planning. The Governor is continuing to monitor the situation. At the completion of this course you should be able to: The remainder of this lesson presents information on your role as a Public Information Officer (PIO). Work within the emergency management system. In the next lesson you will learn how to communicate effectively when an incident happens. With passive voice, the subject is thereceiverof the action. Although its meaning has changed slightly over the years, it refers to a human corpse mysteriously reanimated to serve the undead. (Unit 2), Describe the types of written products used in public information activities. Message mapping B. Dissemination C. Tracking and documentation D. Media analysis. If there is a reason that the media cannot be allowed access to the scene, consider using a media pool to restrict access while allowing them to get the images and interviews they desire. FEMA IS 29.A Answers - Public Information Officer - FEMACourses This lesson introduces you to some emergency management principles contained in the National Incident Management System (NIMS). For example: Active voice is clear, direct, and concise. C. is presented as a bad example of public information management. The most important point is is an example of a transition phrase or: A. Please note that the is program now requires a fema sid to be used instead of your ssn. Studies show that people read differently online than when they read printed materials, therefore, when you write for the Web or social media you should: A. The process for ensuring that a public information message was accurately conveyed is typically called: A. We wanted questions answered, we wanted stories to be able to do, and we had one place to go to and that was great. The public information officer for an organization A. should clear all public documents with neighboring agencies before release. Some examples include traditional media using: An important step when communicating is to continually evaluate and adjust your message by monitoring the media. When an emergency happens, ICS is implemented. 1955 0 obj <>stream C. Identify all the news media covering the area. Operates with the understanding that any video, audio, or interviews acquired will be shared with the rest of the media. . PIOs need to have a complete understanding of the community's demographics in order to: A. Demonstrate that you are in the knowB. The National Incident Management System (NIMS) is:A. Although firefighters were able to knock down the blaze before it reached the parents bedroom, the smoke-blackened walls dramatically underscored how lucky they were to escape with their lives. What problems are you having in your community? Doug Miser. Once your campaign is implemented, the last step is to determine its success. In a span of, I think, 2 months, we took in roughly about almost three thousand kids at various sites to talk to them about different safety things. PIOs need to have a thorough understanding of the communities they serve. This lesson presents information on how to use your tools and relationships to communicate information to the community when something happens. With an eye on public safety, the mayor began looking for a way to educate people about disaster preparation and response. Social media have changed how quickly information about a disaster is available. Angie Welling: Reporters understand change really well because our days are always changing, but just have that plan in place, know basically what you want to do, whos going to staff it, what will be available, what hours you will be available for the media. Within minutes pictures, videos, and messages about the destruction are available on social media sites, Web sites, and throughout the news media. Identify how messages should be conveyed. It is important to build relationships with your media contacts. In order to keep a consistent two-way flow of information with the media representatives at the scene, it is important to make it relatively easy to communicate with them face to face. FEMA does not endorse any non-government Web sites, companies or applications. %PDF-1.6 % It is important to note that traditional media sources are not being replaced by social media; instead, traditional media are using social media to connect with their audiences and expand their reach. Once again, we see a fire threatening our citizens and their homes. endstream endobj startxref This lesson presents information on how to effectively communicate with the whole community regarding the importance of being prepared for an incident. %PDF-1.6 % (A media pool refers to a group of news-gathering organizations pooling their resources in the collection of news.) This lesson introduced you to different tools you can use to communicate your message as a PIO, including: In the next lesson you will learn how to prepare quality written products for these tools and how to speak effectively with the media and to the public. Now that you have some tips for better writing, lets look at how to write a news release. Chris Mrela wrote a dynamite report on this a couple of years ago. Were people prepared for previous incidents? Its community preparedness. Add to the measurable statistics C. Enlist support and involvement of organization personnel while communicating a consistent message D. Demonstrate commitment to the organization, 16. Tammy Kikuchi: The response was overwhelming. As a PIO, your target audiences include . Please review the IS FAQ's for more information. The Governor declared the emergency following a similar declaration by Liberty County. Picture of EMI Campus with Emergenct Mangement Institute sign in foreground and Buildings N and O in the background" title="The campus of FEMA's National Emergency Training Center, located in Emmitsburg, Md., offers a beautiful environment for first responders, emergency managers and educators to learn state-of-the-art disaster management and response. Describe evolving media tools, including social media, for communication. Information developed and disseminated in anticipation of, during, or after an emergency to provide specific life- and health-saving information C. Issuing a news release on a seatbelt law (public information); announcing a road closure due to a multiple-car accident (emergency public information) D. Information collected, assembled or maintained by an organization in connection with the transaction of official business and available for dissemination to the public, 2. Each time this test is loaded, you will receive a unique set of questions and answers. Even a few minutes of practice can make a big difference. Other zombie origins shown in films include radiation from a destroyed NASA Venus probe (as inNight of the Living Dead), as well as mutations of existing conditions such as prions, mad-cow disease, measles and rabies. The word zombie comes from Haitian and New Orleans voodoo origins. Well, were here to answer that question for you, and hopefully share a few tips about preparing forrealemergencies too! First name. Private wiki servers require user authentication to edit pages, and sometimes even to read them. An important part of your role as a PIO is to communicate with your community before something happens. Resident/Non-Resident, Trainer Program, etc. They knew that they werent being led down another road, that they were hearing things unfiltered. 514 0 obj <>/Filter/FlateDecode/ID[<897144EC39D7C94ABD0F71D9C292EE4A><41375C8F366F3C4EA1877AFFBEEAAE0A>]/Index[494 31]/Info 493 0 R/Length 101/Prev 195410/Root 495 0 R/Size 525/Type/XRef/W[1 3 1]>>stream It uses organizational charts that can be provided to the news media C. It was created for first responders and is helpful at the beginning of an incident D. It has been proven effective during massive wildfire incidents. Switchboard: (301) 447-1000 Because its money well spent in the end and if your PIOs can learn from other areas of the Nation that are doing things well, send them there, let them learn from the people who have done it before, so that when they come back they can build a system that works for you. When considering whether a goal is attainable, ask yourself: Do I have the skills and resourcesor can I get themto achieve this goal? hb```"g@($CC4i9"Mp1:u3;;:*&d@|Hh 9C$,;30K2=e$b00 D! May allow access to more than one person from each media type when necessary (e.g., television reporter and a camera operator, or newspaper reporter and photographer). Influence an audience to modify behavior C. Sell government or nonprofit products and programs D. Enhance social media, 11. Establishing relationships with news media representatives by being accessible and prepared. NIMS Description of the PIOs Responsibilities. They can be seasonallike hurricane preparedness week. B. an important part of the PIOs job. This awareness-level training is suitable for new PIOs. if you do not have a sid, Test questions are scrambled to protect test integrity. Communicating public information messages internally to the workforce is important because it allows the PIO to: A. Responds to the media while respecting restrictions on the release of sensitive information. Use jargon to communicate with your target audience B. Joanne H. Moreau: Working with the children, and with such an emphasis on the children, we wanted a tool that could reach them. Include information on evolving media contacts, instructions, and resources. A directory of your organizations Internet presence. (Correct), The report was written by the officer. Technology allows anyone to be a journalist. Images, sound, and information captured by the public can be used by traditional news organizations, or posted to social media sites, and broadcast globally. One that is completely out of reach is de-motivating. For highly technical information, it might be best to prepare a credible subject-matter expert to present. +O,))8+l"O{i9"5QKh^R7YH'gI@P+,,#+pbH,ZJt-9#)*~{"Dxu What actions and resources are being used to achieve the objectives? The Governor repeated his request that everyone use caution and heed warning messages on TV and radio, or in their newspapers. (Unit 4), Given a scenario, apply the 8-Step Model to a public awareness campaign. 281757518-Role-of-Catering-Establishment-in-Tourism-Industry-PRINT.docx. In an incident, theIncident Commandermanages the entire incident and: TheCommand Staffprovides information, safety, and liaison services: TheGeneral Staffperforms functional activities: As part of the ICS structure, the PIO is part of the Command Staff and advises the Incident Commander on all public information matters relating to the management of the incident. Primary audience: FEMA IS-29.A is designed for the new or less experienced state, local, tribal and territorial PIOs or those who have this role as a secondary function. School, 43 Margaret St. . The news release should use the inverted pyramid as illustrated below. The test questions are scrambled to protect the integrity of the exam. Remember to treat amateur journalists the same as you would any other journalistwith courtesy and respect. This lesson focused on how to communicate effectively, which involves: In the next lesson you will learn how to use your tools and skills to communicate information about being prepared to your community. The course culminates with a practical exercise designed to plan, develop, integrate, and disseminate public information for an emergency, incident, or disaster as part of a Joint Information Center. Do you know what to do to protect yourself and your family? for the incident. To help you in monitoring conversations on social media sites, you may want to use a social media monitoring tool or social media dashboard. For more information on AP style, go tohttp://www.apstylebook.com. Next you need to identifyhowyou will communicate. Avoid fillers (um, er, uh); dont be afraid to pause while formulating an answer. You have many resources available to ensure that the information reported about an event and your organization is true and accurate. Evaluate the effectiveness of your campaign. Governor James Smith today declared a state of emergency in the Great A&P fire that is rapidly spreading west.

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the role of the public information officer fema