Last week, a San Jose civil jury awarded the residents $111 million, the largest such award for a failure-to-maintain lawsuit against a mobile home park in California. File Complaint Total Amount in Dispute: $0.00 Total Mr. Reed from the State sais he just did another inspection on a Legacy home today. About half the tenants who originally joined the suit bailed out, leaving a core group of determined people. Note that complaint text that is displayed might not represent all complaints filed with BBB. No one will help me. This week, 61 residents of the park were awarded $111 million in a class action lawsuit brought against the owner of the mobile home park. Now I have black mold growing in the walls where the siding cracks have allowed rain water to enter. Well, there is no warranty. Follow her at Twitter.com/tkaplanreport. Audience Relations, CBC P.O. I am beyond furious WHERE THE H are Ken & Curtis? Donald Trump is seeking to dismiss a lawsuit filed against him and two others by Sandra Garza, the longtime partner of fallen U.S. Capitol Police officer Brian Sicknick, Axios reports. Siding falling off. I have been lied to every step of this process. Clayton Homes review: New manufactured home nightmare. We Purchased a home from Legacy Homes on 4/5/2021. Legacy paid the fines butonce againfailed to complete the work. My time on this loan with you has been nothing short of being stressful and problem filled. After we moved in and started using the a/c and started to notice a wetness on the ceiling. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I have been advised to contact an attorney to get the issue resolved. Our homes are rated . Typically, negligence claims are appropriate in such circumstances. We ordered and purchased a new single wide mobile home and have experienced a PLETHORA of issues from the factory! My garage has gaps, because of this, the cold air comes into the house. I just want the mobile home moved as agreed so my children and I can move our home there. As you guessed it we aren't getting responses from Legacy and if we do they are super delayed. The windows heat up so much during the day in the master bedroom they melted the original blinds and I cant stand the smell of the plastic in there when the house heats up. Legacy Housing will uphold any warranty obligations, the electrical issues are being fixed on Tuesday 8/30. In a statement of defence, Legacy and Hiebert deny the condo owners suffered any damages due to any of their acts or omissions. That apparent arrogance was proven wrong and Mr. Hill's crew repaired a bad seam in my living room floor. I have made several requests from the Company from the sales man Don to the PRESIDENT of the Company Brent to Charles at the manufacture in Fort Worth, Texas. The problem with those repairs is not only that they lasted less than a week, but that the crew did a very sloppy job of closing up the repair site. Pratt is still allowed to practise as an engineer in other disciplines. Gypsy J. on Yellow Pages BBB is here to help. I bought a brand-new home, and my expectations were to receive a brand-new home and that is far from what was delivered by Legacy Homes. After several futile attempts to have Legacy address these problems whole they were still relatively small, I filed a complaint with the Texas Department of Housing and Community Affairs (TDHCA). The check they said they would write for reimbursement as yet to arrive in the mail. After Legacy failed to do so by the extended deadline issued by TDHCA, the case was turned over to TDHCA's enforcement division who issued another deadline. Fully prepared to pay for the issue we called several a/c companies one of them finally told us you'll want to contact a duct company. We were told they would schedule one major repair for 8/9-8/10. A check is being issued and mailed to you directly as you requested. This would have never happened had there been proper installation of my ** unit. I ordered a tiny home from Legacy Housing Corp, DBA ***************** on Feb. 2, 2022. This seem kind of sketchy to me but because I was excited about my home I agreed to meet up with the representative once I earned the additional money to pay the final balance. . On May 4th I came to the lot to sign papers, the cabinets were not fixed, washer and dryer missing (said it was on back order), the refrigerator did not have an ice maker as ordered (was told it would be swapped out after delivery due to on back order), the floors were still damaged. We also have the same problems. In other words, the Production Order which I signed had no appliances on it (as I had requested), but the Production Order that he sent to the factor had the appliances on them, so they installed them. The class action settlement affects approximately 60,000 to 70,000 tenants living in 1,600 mobile home parks in Washington State. Sunnyvale couple arrested after police find cache of guns, including a grenade launcher, inside home shared with children, Supreme Court: Trans girl can run girls track in W. Virginia, San Mateo mayors vote-buying scheme allegations hold no water, DA says, IRS vows to audit more wealthy folks, provide better service, Ask Amy: My husband and his siblings have their family party, and I'm left in the parking lot, Tom Cruise's estrangement from Suri alluded to by Brooke Shields. I emailed and called them without any response from anyone at the office. I moved into my new Legacy Home in March 2022. I am sick to death to think that the repurcussions of this will be long lasting! They did not put back the insulation, or even tape the opening closed. They are liars. We are at the mercy of the factorys timeline, but we have spoken to them today and they verified the check will be overnight mailed to you directly next Friday August 5th, 2022. They also pulled down some floor joists. Transaction Assessment: 262.00, DocketCitation: Mail to Attorney Office 03/02/2020; Legacy Housing Ltd.: Served: 03/11/2020; Returned: 03/16/2020; Legacy Housing Corporation: Served: 03/11/2020; Returned: 03/19/2020, DocketOriginal Petition Index #2: Original Petition with Attached Discovery, Harris County District Courts | Property | It has been a year now and the nightmare continues. On every email I CC the following Legacy employee emails: ****************************************************************,************************************************************,****************************************************************************************************************************************************,****************************************************************. This company produces housing for low income individuals and they are preying on these poor people. We couldn't get them to fix repairs. All they keep telling me is they are coming and doing work when they are not i have had to take off my work schedule and lost wages due to this unbelievable stressful and traumatic experience. WebLegacy homes are built horribly cheap! Their service department refuses to respond to us. I have called the vendor for the sliding glass door and they had no information on the door that was to be replaced. Jury awards record $111 million to trailer park, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Jury awards record $111 million to trailer park residents. My home is located at **************************************** That place switched out our appliances we paid extra for and resold our old moldy home to someone, when we paid for it to go to the dump. After he complained for years about the lakewater lapping right up against his house, one corner of the house crumpled and the driveway wound up being laced with cracks. Front porch railing missing supports, I drove two hours from my home to the ******** location and spoke with *****, I picked a model that fit my needs and was told that I would need to make the down payment, but the down payment would be more than the $399 that was advertised. The repairman came out and looked at what needed repairing the following week and then left, never returned and still not repaired. WebWhen the HOA refuses to make repairs, a homeowner can bring a civil action to seek the cost of repair. See reviews, photos, directions, phone numbers and more for Legacy Homes locations in Tracy, CA. After all of this the problem is now worse. WebCIVIL LAWSUIT NOTICE. County Court at Law #2 - Tarrant County Courthouse, B/S Its Registered Agent, Curtis D. Hodgson. Unfortunately, the estimates we are getting are far from within the budget that was allowed for your loan, and we are still working through this daily and will keep you updated on what we are able to work out. The development consists of 20 condominium units developed by Legacy Homes Ltd., a company operated by Neil William Hiebert and lawyer Kenneth Pass. Emailiteam@cbc.caor call the confidential tip line at204-788-3744. On 02/27/2020 Sonia Ramirez filed a Personal Injury - Other Personal Injury lawsuit against Legacy Housing Ltd and Legacy Housing Corporation. I do not think I'm the only one Legacy will treat this way. Get Morning Report and other email newsletters, A street sign at the California Hawaiian Mobile Estates shows the Hawaiian theme that can be seen throughout the mobile home complex in San Jose, Calif. on Thursday, April 17, 2014. They are thieves. windows with condensation but according floor falling in, flooring torn, etc. Along with black mold, this was draining onto my electrical outlets, which could have caused a fire. I was told that I will receive follow-*** regarding my purchase and when to expect my home as soon as they were informed from the manufacturer. Warranty issues: We just brought on a new service contractor this week to assist in all repairs. Legacy Homes Omaha, LLC, 12040 Mcdermott Plz, La Vista, NE holds a Contractor license according to the Nebraska license board. WebFind 323 listings related to Legacy Homes in Tracy on YP.com. I understand you may think you are providing excellent customer service, but the fact that none of my NUMEROUS previous complaints have been documented, that shows a lack in documentation on your end. State regulators cited the Legacy home five times between 2017 and 2019, fining the home a total of $36,000 for various violations. This is a cheap built home and legacy mobile homes ripped us of. Complaint: ********I am rejecting this response because: A dispute (# ********) was file ageist the business on 7/27/22, below was their response. This review was chosen algorithmically as the most valued customer feedback. Nobody was willing to provide me an email until now to get a statement for the loan, or a breakdown of the bill. I apologize for this process taking longer than the estimated time originally given. They are dodging my calls, ignoring my emails, and not helping whatsoever. Thank you for your patience through this process. ***************** was a subcontractor for our builder Legacy Homes. But residents say that for years it was anything but marred by sewage backups, potholes, electrical blackouts and a swimming pool filled with geese feces. BBB Business Profiles generally cover a three-year reporting period. I soon discovered structural problems. Did I mention that my POS was delivered on April 15, 2015. Finally, one place to get all the court documents we need. 2023-01-13. Almost a Year later it have gotten worse. Structural weakness, coercion and duress: a condo project goes off the rails | CBC News Loaded. This means, for 2 years, the ** was draining into my wall and floor. "This process has been very difficult for the plaintiffs, and they intend to advance this case through the court process and pursue all remedies available at law," said the condominium owners' board of directorsin a statement to CBC News. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. I will never buy anything else from Legacy and would urge anyone else considering such a purchase to remember what has happened to me. Legacy was charged with 56 violations of the City of Winnipeg Building Bylaw. Turn it back on this summer and it was worse than last year. Web5 reviews of Legacy Homes "I love my home with Legacy, I've been in my home 3 years and have had few concerns. The Refund check was processed and mailed out to the customer Peete at the address listed on the original refund request form signed by the customer. Federal Investors has been quite literally the rudest most unprofessional company I have ever dealt with. All manufacturers of HUD homes must produce and honor their warranty. WebU.S. Now my daughter sleeps in the den and my grandson sleeps with my wife and me. *********************, the employee handling the case, did not contact me again until August of 2022 and said the home would be removed then. I still need weather stripping around my garage doors and I've been getting excuses for months about why it's not finished. It had already been converted to a family park by then. In total I gave them $8500 which was paid in full 7/1/2022. Turned off the air for winter everything was fine. The case status is Pending - Other Pending. The other $5000 is yours to retain. Business Response 07/28/2022 The ***************** apologizes for the issues faced regarding the home purchased. Trying to get something fixed. half of my windows leak And some already need replacing the house is only three years old. Note that complaint text that is displayed might not represent all complaints filed with BBB. 2 times they sent someone the repair and was not done to my satisfaction, Legacy would not respond to emails, and warranty ran out, I was promised new window's and flooring the person who made the promise no longer works there and now Legacy will not honor their promise. Electrical problems, there is no electric plug for washer. A crew came and chopped up the driveway, he said in an interview, but instead of hauling the pieces away, they dumped them at the edge of the lake, leaving a still-unsightly mess. The grading in my yard is better but recently after heavy rain my basement window filled with water from my yard not draining and caused major flooding in my house. I am lucky it did not. New is not perfect and as a homeowner you do have to maintain all parts of the home on a regular basis. As stated before I would like to have a change in account manager and I would like the phone number to the person in charge of customer relations. I signed a contract for this house to be built back in November 2020 so any delays at this point is solely on them and the vendors they are using. I was told it would be delivered in 2 days. Legacy's warranty department then tells us after all of this read your warranty manual condensation is not covered. I purchased a 2009 home from legacy and that was in may 8th 2009, This is july 26th 2010 and my home has not been fixed yet. Cancellation and Refund Policy, Privacy Policy, and Currently we are working to find the best estimate for the work that was incorporated into your deal, this is a service we offer for convenience to save you the customer the hassle of negotiating with contractors. JUSTIN E. SMITH, et al vs. LEGACY HOUSING CORPORATION, et al, GOOSE CREEK CISD AND LEE COLLEGEvs.Joshua Glen Mason, Donna Harrison, LEGACY HOUSING CORPORATION (IN REM ONLY), MICHAELA FLORES vs. HAROLD GERALD MCGRUDER. I was told that I need to pay another $3000 and that the cost of materials went up to $2000 when I asked about the $1500 I paid for priority they said that they were able to conveniently deduct that from the $2000 and waive the other $500 that I owed. And the best part of all, documents in their CrowdSourced Library are FREE! That is actually their biggest secret. Besides failing structural walls, construction defects outlined in the condo owners' claim include false walls erected to hide the failing structural walls, insufficient and deficient piling, deficient window framing and installation, improper vapour barrier, electrical deficiencies, deficient concrete pads in garages, problems with exterior stairways and basement stairs, absent and defective fire hydrantsand about a dozen other items. 2023-01-27, Dallas County Texas Courts | Personal Injury | The organization that regulates the engineering profession, Engineers Geoscientists Manitoba, says it suspended Pratt's licence in March 2014 based on information received from the city. 2019-12-31, Dallas County Texas Courts | Personal Injury | I am fighting with them as well my whole home is considered totaled at this point and I was curious if you ever got any thing done with yours. I purchased my house back in December of 2020. This lady in the service department, named *****, emailed me back last week within 11 minutes of my email to her, saying that my service request was denied and that my house is "out of warranty." The people involved have so far been unwilling to be interviewed by CBC News, but their grievances are laid out in court documents. Oh did I mention that the counter top fell off the sink base, the refrigerator is not working correctly, the trim in all of the rooms has fallen off, there are holes in the ceiling that were patched but not very well, the floor creeks when you walk on it, the carpet is bunched up and has wads of padding that was not put in correctly. In September of 2022, I heard water leaking. They allege that Legacy and Hiebert "actively concealed deficiencies in construction that were material to the contract to avoid detection of same. We were informed they would get someone sent out to address these issues. We apologize for any inconvenience we have caused ************** in this process. The tiny home was delivered to the lot on March 23, 2022 with numerous issues such as missing doors, damaged floors, some areas external not painted, missing washer and dryer, missing refrigerator, cabinet door not closing and holes interior walls. We thought it was the same issue. 09/13/2022. We have had our home a little over a year and our floors are already deteriorating. I have paperwork from the ***** ********** of ************ Housing Division dated 05/10/2022 indicating that they will replace the fireplace and also have an email from their service department stating that the general manager had agreed to replace it. Even now, over a year later, I am still having to see them out here. 2020-02-25, Harris County Justice Courts | Tax | We are within warranty and we are having troubles getting them to correct building flaws which are leading to damages and water leaks. Tracey Kaplan is a reporter for the Bay Area News Group based at The Mercury News. There is not even enough room in the ceiling to put in enough insulation to get it anywhere close to R33. I paid extra money to get their highest levels of insulation (R33 in ceiling, R22 in floors, and R11 in walls). Gela DePutter, 59, a semiretired former Hitachi analyst, remembers getting threatening letters from management after the suit was filed. Residents formed a homeowners association in 2007 and sued in 2009. None of this was communicated to me as a plan. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. At least one unit was occupied as early as 2011, but the problems started coming to a head when City of Winnipeg building inspectors showed up in June 2013 to take a look at the condos. Leaking Laundry Room window (MAJOR ISSUE), See details. Fed up with having their complaints ignored, a small group sued five years ago, risking the possibility that if they lost, theyd be on the hook for the park owners substantial legal fees. WebA comprehensive estate sale service for any quantity of valuables we can make sales of all sizes work. We apologize for the length of time this has taken but I assure you that it is being worked on and followed up on daily. Previous awards in other California cases topped out around $12 million. Week and then left, never returned and still not repaired moved my... Bad seam in my living room floor as an engineer in other disciplines on Tuesday 8/30 all complaints with! * * unit means, for 2 years, the cold air into... Home there door and they had no information on the door that was to be.! Read your warranty manual condensation is not covered been quite literally the rudest most unprofessional company i ever. 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