No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. By using our Site, You agree to accept this Agreement. Viagogo has advised customers who cannot attend a rescheduled event to. On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. The OP never checked properly on either of their accounts if the listings were cancelled. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. You will need a username and password to access the Site and use the Services. We will not allow You to buy or sell tickets before You have registered with Us. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. 2.5 Tax on Seller Proceeds. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. So thank you viagogo for your emotional and financial loss today, I will not be booking through yourselves ever again and will be sure to inform others of the appaulling service. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. 1.4 Modification. Shouldn't someone be keeping track of sales and preventing things like this from happening? If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. To Whom this may concern If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. Search for the event that you would like to sell tickets for. I haven't received an email confirming my order. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. 6.8 All Sales are Final. I'm Travelling - where and when will I receive my tickets? If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. After reading a lot of negative reviews, I had second thoughts. Profitable Tips About Online Casino Sites. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. 3.4 Indemnity. Should I actually pay for this? 5.3 Disclosure of Information. This fee will be deducted from your payment. I bought 2 x Guns and Roses tickets for Sat 17 Jun. This is unacceptable practice and I will pursue this constantly until resolved. Hi i am very annoyed and feel very let down by your team. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. Try arrived at 12.37 pm through proof of postage. shawn mendes tickets order no [protected]. 1.2 Ticketing Exchange. I have contacted customer service more than a dozen times without specific answers. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. 7.3 Additional Policies. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. In addition, you will be charged to cover the cost of finding replacement ticket (s) for your buyer. I wouldn't think it could be that improbable to query this as they have all the data available for them. Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. What are the viagogo Terms and Conditions? My event is cancelled or postponed - What do I do? This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I bought two tickets for $355.52 to Louis Theroux for the Melbourne venue on 19/01/2020 and thought I was buying it through My name is Georgette Roy of Fredericton, N.B. But is it legal for Viagogo to charge me such extortionate fees? To list as a Seller, You must provide a valid credit or debit card. On the web site it claims I have been refunded so I cannot send an enquiry. 6.4 Release. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. If you can't find your event, you can tell us about it here and we'll add it to our website Comments: 0. To be a member of this Site, You must agree to accept the terms in this Agreement. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. 1.3 viagogo Guarantee. In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. 2.11 Collecting Payment. Takes a few years for people to realise they are dodgy. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". Excessive pricing, bad communication & despicable customer service and still no tickets! To register, You must provide your real name, address, phone number, and email address. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. Note that this is separate from any VAT viagogo is required to charge on its fees. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. 5.2 Violations, Termination and Suspension. 3.1 Accurate Descriptions. The Sellers and the Buyers are hereafter jointly referred to as the Members. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. 16 interesting facts about mozart; chi st joseph medical records. 23rd May 2017 - tickets are available to download 7.2 Copyright. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. We will also add sales or value added tax on our fees as applicable. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. If this is also unsuccessful We will not offer a refund. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund.
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