must be a Super Admin to set or change the authentication settings Configure SAML Single Sign-On (SSO) Authentication. In early March, the Customer Support Portal is introducing an improved Get Help journey. Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. This website uses cookies essential to its operation, for analytics, and for personalized content. SAML single-sign-on failed, . username: entered "john_doe@abc.com" != returned "John_Doe@abc.com" from IdP "http://www.okta.com/xxxx", SSO Setup Guides: Login Error Codes by SSO Type. 01-31-2020 If it isn't a communication issue you'll need to start looking at packet captures and a tool like the SAML DevTools extension to see exactly what your response is and ensure that everything actually lines up. The button appears next to the replies on topics youve started. This website uses cookies essential to its operation, for analytics, and for personalized content. This issue does not affect PAN-OS 7.1. http://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.ht We have verified our settings as per the guide below and if we set allow list to "All" then it works fine. Palo Alto Networks - Admin UI supports just-in-time user provisioning. Configuring the 'Identity Provider Certificate' is an essential part of a secure SAML authentication configuration. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. The Source Attribute value, shown above as customadmin, should be the same value as the Admin Role Profile Name, which is configured in step 9 of the the Configure Palo Alto Networks - Admin UI SSO section. Enable your users to be automatically signed-in to Palo Alto Networks - Admin UI with their Azure AD accounts. c. In the IdP Server Profile drop-down list, select the appropriate SAML Identity Provider Server profile (for example, AzureAD Admin UI). For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks - Admin UI needs to be established. Click on Device. Recently switched from LDAP to SAML authentication for GlobalProtect, and enabled SSO as well. When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected resources. Auto Login Global Protect by run scrip .bat? e. In the Admin Role Attribute box, enter the attribute name (for example, adminrole). Many popular IdPs generate self-signed IdP certificates by default and the 'Validate Identity Provider Certificate' option cannot be enabled. with PAN-OS 8.0.13 and GP 4.1.8. Using a different authentication method and disabling SAML authentication will completely mitigate the issue. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Do you urgently need a company that can help you out? In the Authentication Profile window, do the following: a. Click Import at the bottom of the page. Okta appears to not have documented that properly. or vendor. The same can be said about arriving at your workplaceand finding out that it has been overrun by a variety of pests. and install the certificate on the IDP server. To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. In the Identity Provider SLO URL box, replace the previously imported SLO URL with the following URL: https://login.microsoftonline.com/common/wsfederation?wa=wsignout1.0. To configure Palo Alto Networks for SSO Step 1: Add a server profile. The following screenshot shows the list of default attributes. When I go to GP. In the case of PAN-OS and Panorama web interfaces, this issue allows an unauthenticated attacker with network access to the PAN-OS or Panorama web interfaces to log in as an administrator and perform administrative actions. If so, Hunting Pest Services is definitely the one for you. Gophers and other rodents can prove to be a real nuisance for open sporting fields, and if you want to have an undisturbed game or event, our specialists will make sure that everything is OK. There are three ways to know the supported patterns for the application: Is the SAML setup different on Gateways to Portal/Gateway device? Configure below Azure SLO URL in the SAML Server profile on the firewall In this case, the customer must use the same format that was entered in the SAML NameID attribute. This will redirect to Palo Alto Networks - Admin UI Sign-on URL where you can initiate the login flow. When an Administrator has an account in the SaaS Security Prisma Access customers do not require any changes to SAML or IdP configurations. To configure the integration of Palo Alto Networks - Admin UI into Azure AD, you need to add Palo Alto Networks - Admin UI from the gallery to your list of managed SaaS apps. Set up SAML single sign-on authentication to use existing This issue is fixed in PAN-OS 8.1.15, PAN-OS 9.0.9, PAN-OS 9.1.3, and all later versions. We also use Cookie. Enable SSO authentication on SaaS Security. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. The SAML Identity Provider Server Profile Import window appears. In the Type drop-down list, select SAML. The LIVEcommunity thanks you for your participation! To check whether SAML authentication is enabled for Panorama administrator authentication, see the configuration under Panorama> Server Profiles > SAML Identity Provider. The LIVEcommunity thanks you for your participation! In this section, you'll create a test user in the Azure portal called B.Simon. Empty cart. In early March, the Customer Support Portal is introducing an improved Get Help journey. There are three ways to know the supported patterns for the application: your GlobalProtect or Prisma Access remote . After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . Details of all actions required before and after upgrading PAN-OS are available in https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping . Followed the document below but getting error: SAML SSO authentication failed for user. In this section, you test your Azure AD single sign-on configuration with following options. The Identity Provider needs this information to communicate I am having the same issue as well. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK, CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H, https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP, Product Security Assurance and Vulnerability Disclosure Policy. the following message displays. with SaaS Security. GP Client 4.1.13-2 and 5.0.7-2 (testing), Attempting to use Azure SAML authentication. Select the SAML Authentication profile that you created in the Authentication Profile window(for example, AzureSAML_Admin_AuthProfile). https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000001V2YCAU&lang=en_US%E2%80%A9&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. Enable User- and Group-Based Policy. New Panorama VM 10.1.0 stuck in maintenance mode, GlobalProtect UI with more than 1 account, Unable to change hardware udp session offloading setting as false. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Because the attribute values are examples only, map the appropriate values for username and adminrole. Perform following actions on the Import window a. g. Select the All check box, or select the users and groups that can authenticate with this profile. Click Accept as Solution to acknowledge that the answer to your question has been provided. Add Duo SSO in Palo Alto console Log into the Palo Alto Management interface as an administrative user. Click the Import button at the bottom of the page. (b) If the identity provider (IdP) certificate is a certificate authority (CA) signed certificate, then ensure that the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. Step 2 - Verify what username Okta is sending in the assertion. This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. No changes are made by us during the upgrade/downgrade at all. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. The member who gave the solution and all future visitors to this topic will appreciate it! Status: Failed d. Select the Enable Single Logout check box. If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. Select SAML Identity Provider from the left navigation bar and click "Import" to import the metadata file. We are a Claremont, CA situated business that delivers the leading pest control service in the area. palo alto saml sso authentication failed for user. Did you find a solution? Recently setup SAML auth to OKTA using the following; https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. Update these values with the actual Identifier,Reply URL and Sign on URL. To commit the configuration, select Commit. If your instance was provisioned after administrators. However, if your organization has standardized 1 person found this solution to be helpful. Configure SAML Single Sign-On (SSO) Authentication Configure Google Multi-Factor Authentication (MFA) Reset Administrator Authentication Reset Administrator Password Unblock an Administrator View Administrator Activity on SaaS Security API Create Teams (Beta) Configure Settings on SaaS Security API Collaborators Exposure Level After App is added successfully> Click on Single Sign-on Step 5. Whether your office needs a reliable exterminator or your home is under attack by a variety of rodents and insects, you dont need to fear anymore, because we are here to help you out. Are you using Azure Cloud MFA or Azure MFA Server? This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled in the SAML Identity Provider Server Profile. Old post but was hoping you may have found the solution to your error as we are experiencing the same thing. In the SAML Identify Provider Server Profile Import window, do the following: a. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises. b. Any suggestion what we can check further? On the Basic SAML Configuration section, perform the following steps: a. - edited The button appears next to the replies on topics youve started. Configure SaaS Security on your SAML Identity Provider. Once the application loads, click the Single sign-on from the application's left-hand navigation menu. Firewall Deployment for User-ID Redistribution. https:///php/login.php. Select SAML-based Sign-on from the Mode dropdown. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PP33CAG&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, 1. SAML Assertion: signature is validated against IdP certificate (subject \'crt.azure_SAML_profile.shared\') for user \'john.doe@here.com, 'SAML SSO authenticated for user \'john.doe@here.com\'. Click on Test this application in Azure portal. Sea shore trading establishment, an ISO 9001:2015 certified company has been serving marine industry. Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. In early March, the Customer Support Portal is introducing an improved Get Help journey. SaaS Security administrator. Followed the document below but getting error:SAML SSO authentication failed for user. We have 5 PANs located globally, 1 with Portal/Gateway and the other 4 with Gateway only. When you integrate Palo Alto Networks - Admin UI with Azure AD, you can: To get started, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. Users cannot log into the firewall/panorama using Single Sign On (SSO). The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. If the web interfaces are only accessible to a restricted management network, then the issue is lowered to a CVSS Base Score of 9.6 (CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). Go to the Identifier or Reply URL textbox, under the Domain and URLs section. (SP: "Global Protect"), (Client IP: 70.131.60.24), (vsys: shared), (authd id: 6705119835185905969), (user: john.doe@here.com)' ). Reason: User is not in allowlist. Local database Your business came highly recommended, and I am glad that I found you! b. The LIVEcommunity thanks you for your participation! Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/d77c7f4d-d 767-461f-b625-8903327872/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "azure_SAML_profile". In the worst case, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:N). No action is required from you to create the user. On the Firewall's Admin UI, select Device, and then select Authentication Profile. All Prisma Access services have been upgraded to resolve this issue and are no longer vulnerable. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. When you click the Palo Alto Networks - Admin UI tile in the My Apps, you should be automatically signed in to the Palo Alto Networks - Admin UI for which you set up the SSO. In the SAML Identify Provider Server Profile Import window, do the following: a. Palo Alto Networks Security Advisory: CVE-2020-2021 PAN-OS: Authentication Bypass in SAML Authentication When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected . If so I did send a case in. This information was found in this link: Step 1 - Verify what username format is expected on the SP side. For My Account. The log shows that it's failing while validating the signature of SAML. Version 11.0; Version 10.2; . In the Azure portal, on the Palo Alto Networks - Admin UI application integration page, find the Manage section and select single sign-on. If the user has an email address in a different domain than the one the PA is configured to allow, then the PA denies the . The error message is received as follows. Go to Palo Alto Networks - Admin UI Sign-on URL directly and initiate the login flow from there. Click Accept as Solution to acknowledge that the answer to your question has been provided. Like you said, when you hit those other gateways after the GP auth cookie has expired, that gateway try's to do SAML auth and fails. with PAN-OS 8.0.13 and GP 4.1.8. Activate SaaS Security Posture Management, Add SaaS Security Posture Management Administrators, Best Practices for Posture Security Remediation, Change App Owner to an Onboarded Application. In the left pane, select SAML Identity Provider, and then select the SAML Identity Provider Profile (for example, AzureAD Admin UI) that you created in the preceding step. Configure Kerberos Single Sign-On. In the Name box, provide a name (for example, AzureSAML_Admin_AuthProfile). All our insect andgopher control solutions we deliver are delivered with the help of top gradeequipment and products. Configuration Steps In Okta, select the General tab for the Palo Alto Networks - GlobalProtect app, then click Edit: Enter [your-base-url] into the Base URL field. The attacker must have network access to the vulnerable server to exploit this vulnerability. Use Case: Configure Active/Active HA for ARP Load-Sharing with Destination NAT in Layer 3 For more information about the attributes, see the following articles: On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer. Resources that can be protected by SAML-based single sign-on (SSO) authentication are: In the case of GlobalProtect Gateways, GlobalProtect Portal, Clientless VPN, Captive Portal, and Prisma Access, an unauthenticated attacker with network access to the affected servers can gain access to protected resources if allowed by configured authentication and Security policies. The button appears next to the replies on topics youve started. I'd make sure that you don't have any traffic getting dropped between Okta and your firewall over port 443, just to verify something within the update didn't modify your security policies to the point where it can't communicate. https://:443/SAML20/SP, b. These attributes are also pre populated but you can review them as per your requirements. Edit Basic SAML configuration by clicking edit button Step 7. When a user authenticates, the firewall matches the associated username or group against the entries in this list. In the Reply URL text box, type the Assertion Consumer Service (ACS) URL in the following format: We have imported the SAML Metadata XML into SAML identity provider in PA. Step 2 - Verify what username Okta is sending in the assertion. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! In the SAML Identity Provider Server Profile window, do the following: a. Click on the Device tab and select Server Profiles > SAML Identity Provider from the menu on the left side of the page. However when we went to upgrade to 8.0.19 and any later version (after trying that one first), our VPN stopped working. I've been attempting to configure SAML authentication via Okta to my Palo Alto Networks firewall AdminUI. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. Issue was fixed by exporting the right cert from Azure. Manage your accounts in one central location - the Azure portal. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Restarting firewalls and Panorama eliminates any unauthorized sessions on the web interface. The administrator role name should match the SAML Admin Role attribute name that was sent by the Identity Provider. Error code 2 - "SAML Validation (IdP does not know how to process the request as configured") incorrect # or unsigned issuers in response or an incorrect nameID format specified. Once you configure Palo Alto Networks - Admin UI you can enforce session control, which protects exfiltration and infiltration of your organizations sensitive data in real time. Redistribute User Mappings and Authentication Timestamps. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. c. Clear the Validate Identity Provider Certificate check box. This website uses cookies essential to its operation, for analytics, and for personalized content. Removing the port number will result in an error during login if removed. This topic describes how to configure OneLogin to provide SSO for Palo Alto Networks using SAML. provisioned before July 17, 2019 use local database authentication Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. The member who gave the solution and all future visitors to this topic will appreciate it! Institutions, golf courses, sports fields these are just some examples of the locations we can rid of pests. Configure SSO authentication on SaaS Security. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled (checked) in the SAML Identity Provider Server Profile. By continuing to browse this site, you acknowledge the use of cookies. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! In the worst-case scenario, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H). By continuing to browse this site, you acknowledge the use of cookies. XML metadata file is azure was using inactive cert. When I downgrade PAN-OS back to 8.0.6, everything goes back to working just fine. 06-06-2020 How Do I Enable Third-Party IDP . The client would just loop through Okta sending MFA prompts. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. Click Accept as Solution to acknowledge that the answer to your question has been provided. 2023 Palo Alto Networks, Inc. All rights reserved. I get authentic on my phone and I approve it then I get this error on browser. Current Version: 9.1. Downloads Portal config and can select between the gateways using Cookie. This website uses cookies essential to its operation, for analytics, and for personalized content. You'll always need to add 'something' in the allow list. Configure Palo Alto Networks - GlobalProtect SSO Open the Palo Alto Networks - GlobalProtect as an administrator in another browser window. Configurebelow Azure SLO URL in the SAML Server profile on the firewall, Created On03/13/20 18:48 PM - Last Modified03/17/20 18:01 PM, GlobalProtect Portal/Gateway is configured with SAML authentication with Azure as the Identity Provider (IdP), Once the user attempts to login to GlobaProtect, the GP client prompts with Single Sign-On (SSO) screen to authenticate with IdP during the 1st login attempt, Below SSO login screen is expected upon every login, However, duringsubsequent login attempts, SSOlogin screen is not prompted during client authentication and user is able to login successfully (without authentication prompt)upon successful initial login, URL being used for SSO and SLO on the SAML IdP Server profile are the same when IdP metadata is imported from Azure. 2020-07-10 16:06:08.040 -0400 SAML SSO authentication failed for user ''. . Port 443 is required on the Identifier and the Reply URL as these values are hardcoded into the Palo Alto Firewall. To enable administrators to use SAML SSO by using Azure, select Device > Setup. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, GlobalProtect Authentication failed Error code -1 after PAN-OS update, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. Any advice/suggestions on what to do here? The LIVEcommunity thanks you for your participation! The BASE URL used in OKTA resolves to Portal/Gateway device, but I can't imagine having to create a GlobalProtect app on OKTA for the gateways too? The results you delivered are amazing! and ( description contains 'Failure while validating the signature of SAML message received from the IdP "https://sts.windows.net/7262967a-05fa-4d59-8afd-25b734eaf196/", because the certificate in the SAML Message doesn\'t match the IDP certificate configured on the IdP Server Profile "Azure_GP".
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