tupperware replacement policy

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If you have a problem locating the information please call customer care at 1-800-887-7379. A Customer Care Representative will get back to you as soon as possible. To the extent we deidentify any data originally based on personal information, we will maintain and use such data only in deidentified form and will not attempt to reidentify the data. We can help. WebTUPPERWARE Replacement Lid #2541 Clear or Teal~ Choose Your Color! policy replacement crack gate through How can I buy Tupperware products? Swish around and let sit for 1-2 hours, then rinse and air dry. I was able to find a rep near me in Anderson, SC, and sent a message telling her I have damaged Tupperware products and requested info on getting warranty service. Certain Damages to Silicone Bags (where available)Note that the following situations are excluded from warranty coverage for the Silicone Bags: Why cant I call Customer Care to have my warranty pieces replaced over the phone? Sell now Products whose warranty periods have expired* and which are no longer eligible for warranty coverage include: Chef Series I Cookware. Gold level TLC members enjoy half price shipping. Web1-2-3 Return Process 1. To replace broken Tupperware, contact the companys customer care center directly through its toll-free phone number. At this time, we do not have a timeframe for when it will be available. Using the product under high heat for an extended period of time. Looking for Tupperware Replacement Lids India? Warranty Claim Instructions As of January 2023. Your current options are to contact your independent Tupperware consultant, or follow the above steps to send your warranty claim to our Warranty Team. I hope you get help (quickly) with your damaged pieces. Free shipping for many products! Never, ever did I have this much trouble replacing any of my customers product. Watch this quick video to learn what is covered and how to get it replaced by your local Tupperware representative. 2) kept repeating that you mail in old pieces. 30-DAY WARRANTY Products designated with the G symbol are warranted to be free of manufacturing defects for thirty calendar days from the date of purchase. I'm sorry to hear that, Terri. WebWarranty Information & Parts Catalog. WebReturn Policy. We communicate with users who subscribe to our Services on a regular basis via email. tupperware signoraware between which safe better difference : If you authorize an order with an Independent Representative, they may input your information required to complete the order. PLEASE NOTE ORDERS MAY TAKE LONGER TO SHIP AT THIS TIME. We also collect any information that you voluntarily enter into any postings, comments, or forums within the Services. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Services. If you'd like to do this, go to www.Tupperware.com and on the left-hand sidebar is an option to Find a Consultant. This Privacy Policy describes how Tupperware may collect, use, and share the information you provide us and the information we collect in the course of operating our business, including in association with your use of Tupperware websites where this Privacy Policy is posted as well as any products, services software, tools, applications, features or functionality offered on or through a website or mobile application, including any Tupperware Independent Representatives personal website provided through our websites and operated by Tupperware (collectively, the Services). Products whose warranty periods have expired* and which are no longer eligible for warranty coverage include: Chef Series I Cookware. Tupperware may require you to provide photographic or video evidence of the warranty claim, and may at its discretion require the product to be sent to Tupperware for evaluation of the validity of the warranty claim. Customers contact information (name, email, phone number, return mailing address); All product pieces, even if only part of the product is damaged. Tupperware may require you to provide photographic or video evidence of the warranty claim, and may at its discretion require the product to be sent to Tupperware for evaluation of the validity of the warranty claim. It's actually a Limited Lifetime Warranty (you'll see why below). The website for Tupperware Warranty shows this message "Please note that we are currently upgrading our warranty system. About us. In the event of a products failure to meet such warranty, Tupperware, at its election, will either replace the affected product with a like or similar product or provide a credit toward future purchases of Tupperware brand products. Tupperware 248 Tupperware Rd. Addresses to ship Products for Warranty Review: Tupperware Manufacturing Attention: Warranty 248 Tupperware Road Hemingway, SC 29554, Tupperware Warranty c/o Purolator 22 Worcester Rd. For the best experience on our site, be sure to turn on Javascript in your browser. Turn it over and look on the bottom. :We may obtain information about you or your use of the Services from third parties and sources, such as our vendors, like web hosting providers, analytics providers, or advertisers. To learn more about how we automatically receive and record information when you interact with the Services, please see the section, Cookies, Tracking, & Third-Party Advertising. below. Please note shipping fees are at your expense. Replacement Policy. I made a call to the phone number listed for warranty claims. Washing non-stick cookware in the dishwasher. Isolate the specific pieces to be replaced. If you choose to provide us with information, please understand that your personal information may be transferred to the US and that we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. Answer all questions about the piece that is broken, such as its color, size and when it was purchased. Then check out this listing of Tupperware Replacement Lids. Customers contact information (name, email, phone number, return mailing address); All product pieces, even if only part of the product is damaged. Scratches Warranty does not cover scratches that happen under normal product use. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, FORUMS, BLOGS, AND OTHER PUBLIC POSTING AREAS. She was told she can only offer me $5.50 towards another purchase because the item I have is discontinued. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. We want you to be happy with every product you purchase. And if nothing else works? I will try to update again when or if I get my items replaced. Classic Wonderlier Bowl 5-Pc. As an Amazon Associate I earn from qualifying purchases. 322166814/www.reference.com/Reference_Desktop_Feed_Center6_728x90, How My Regus Can Boost Your Business Productivity, How to Find the Best GE Appliances Dishwasher for Your Needs, How to Shop for Rooms to Go Bedroom Furniture, Tips to Maximize Your Corel Draw Productivity, How to Plan the Perfect Viator Tour for Every Occasion. All Rights Reserved. The information we obtain from third party services depends on your account/privacy settings with those third parties and the third parties privacy policies, so be sure to check those policies and to adjust your settings to meet your preferences. Tupperware will gladly provide a comparable product in volume or full credit to the value of the last For Additional Information for California and Virginia Residents, please click here. WebFind many great new & used options and get the best deals for 2 Tupperware Replacement Seal Lids #233-26 #233-28 Apple Green Orange 4" at the best online prices at eBay! A quick inventory of my cupboards, and I found three other Tupperware items that were worse for wear: a container that had a spider web-like shattering on one side, a small bowl whose plastic lip has broken off, and a measuring cup that's warped. Please note: If your product is a premium product or limited-warranty-period product not listed here, its period of warranty coverage may have expired. You can also find Tupperware replacement parts. WebOur Customer Care Representatives are always ready to take your call, and/or put you in touch with an Independent Rep near you. Universal Jar 3 Qt./3 L with Handle (Sheer Gold), Silicone Baking Sheet with Rim with FREE Round Container, Silicone Small Round Forms (Set of 2) with FREE Round Container, Silicone Rectangular Form with FREE Round Container, Universal Jar 3 Qt./3 L with Handle (Emberglow), Universal Jar 3 Qt./3 L with Handle (Sheer Aquamarine), TupperKids Feeding Set with FREE Bowl and Formula Dispenser, 1 Gallon Pitcher with Infuser (Sheer Crushed Raspberry), Serving Center Set (Sheer Crushed Raspberry), Tupperware Impressions 16-oz./500 mL Tumblers (Blueberry Sunrise), Eco+ Sandwich Keepers 2-Piece Set (While Supplies Last), Table Condiment Server 4-Pc. . Earn money and products doing what you love, Doing good means doing right for people and our planet. You can also find Tupperware replacement parts. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. In the event you have an account with us, you may utilize that account to access your personal information to ensure it is correct, accurate, and current. If you purchase a product or service through the Services, our third-party payment processors will collect the billing and financial information they need to process your charges. Call Tupperware's customer care service at 1-800-TUPPERWARE (1-800-887-7379). If there is no comparable piece available in current inventory, the company can choose to supply a credit for future Tupperware purchases. To expedite your call, please locate the mold number on the product prior to contacting. Altogether, I ended up spending just $8.29 out of pocket for products that would have cost me $59.85 (of course I had paid for them at one point; but with my family's consulting discounts and 20 years' worth of inflation, I think I came out ahead). We do not respond to DNT signals. Return policy. I found a local Tupperware rep and she tried doing a warranty exchange on it. Yikes - that's pretty bad customer service. My Tupperware cabinet was so smelly! WebTupperware also didnt remove the potentially harmful substance BPA until 2010, so bear this in mind. Note: The third option, which I chose not to take, is to find a consultant to give the items to. We encourage you to periodically review this Privacy Policy to keep up to date on how we are handling your personal information. Based on what the Tupperware warranty covers, here's the rundown of items I wanted replaced: I didn't feel like tracking down a consultant (honestly, I would feel bad asking some random consultant to replace my items if I wasn't going to purchase other ones from her/him), so decided to attempt replacements by both mail and by phone for comparison purposes. Nah, but it's nice to blame something besides my own lack of baking skills). Easily transport and store delicious tortillas for your tacos, fajitas, and more. Hit Enter to search. If the piece is eligible to be replaced, Tupperware sends you an identical or comparable replacement for the damaged piece. NO WARRANTY AS-IS PRODUCTS Products marked with the Z symbol are sold and accepted As Is. Tupperware may require you to provide photographic or video evidence of the warranty claim, and may at its discretion require the product to be sent to Tupperware for evaluation of the validity of the warranty claim. These products are not eligible for any type of warranty request or replacement, repair, credit towards a future purchase, or refund in the event of any defect. Hey there! In some cases, parts may be lost or damaged in ways not covered by either our Limited Lifetime Warranty or Quality To collect this information, we use cookies and web beacons, and other similar technologies. Psst: I didn't have to ship anything in, but the rep said to keep the items for 30 days because they could request to see them during that time. In general, its best not to use vintage Tupperware for food use; especially microwavable items, and instead enjoy these pieces for their aesthetic value. . (except for last Wednesday of the month: 10 a.m. to 7 p.m. EST), MAIL: Tupperware U.S. & Canada. Keep them near as you dial, since If you are the customer of an Independent Representative, you should check with them directly to learn about their data privacy practices. WebTo Request a Replacement Part Contact your Tupperware Independent Representative or call Customer Care at 1-800-887-7379. In the event of a products failure to meet such a warranty, Tupperware, at its election, will either replace the affected product with a like or similar product or provide a credit toward future purchases of Tupperware brand products. You will be responsible for shipping and handling charges and applicable taxes relating to warranty replacement items or parts. Our call volume is higher than normal, check out all the other ways you can reach us! Webtupperware chopper pull cord replacement. Our Customer Care Representatives are always ready to take your call, and/or put you in touch with an Independent Rep near you. IF YOU ARE SHOPPING THROUGH ONE OF OUR CONSULTANTS, PLEASE CONTACT THEM FOR THEIR PERSONAL WEBSITE LINK BEFORE PLACING YOUR ORDER. Indentions caused by contact from kitchen preparation tools, Damage arising from overheating, use of aerosol cooking sprays, improper cleaning, dishwasher cleaning, use of caustic or other non-approved cleaners. Tupperware Distributors provide its products to consumers through authorized representatives who deliver products in the We are based in the US. At this time, were unable to process warranty claims and we apologize for this inconvenience. Now I want to share with you my own experience to give you an idea of how the process works. Warranty Update: September 28, 2022 Warping from dishwasher use for applicable products is covered by the Limited Lifetime Warranty. We may disclose information that has been aggregated, de-identified, or otherwise does not identify you or information that you choose to make public. FAQs. Place Silicone Baking Sheet with Rim on metal baking sheet, then arrange carrots on top. Your current options are to contact your independent Tupperware consultant, or follow the above steps to send your warranty claim to our Warranty Team. You shouldnt forget to state your first and last name and the contact details 3) being told to contact a local consultantexcept they couldn't find ANY Tupperware reseller near mein a city of 1.3M peopleso then they just spewed out 4 contacts (alphabetic order starting with 'AA') and I reached out to these resellersnone of which replied. After receiving the item, contact seller within Refund will be given as Return shipping; 30 days: Keep them near as you dial, since identification of the exact piece is critical to getting it replaced. You will be responsible for shipping and handling charges and applicable taxes relating to warranty replacement items or parts. Stickiness, which is normal on silicone and does not affect the performance of the product. This warranty does not include chipping or breakage of glass or china items due to dropping. These products are not eligible for any type of warranty request or replacement, repair, credit towards a future purchase, or refund in the event of any defect. Products that are not covered by the Limited Lifetime Warranty are noted with an exception in the applicable catalog, product literature or product description and are subject to the applicable warranty as described in this policy. Etobicoke, Ontario M9W 5X2, Timeframe: 10-12 weeks plus shipping timeframe, TUPPERWARE'S WARRANTY POLICY As of January 2023. Should you have a warranty claim and not have a consultant, please feel free to use our Consultant Finder to connect with one of the amazing independent consultants in your area so they may assist you with any warranty claims. You can look into getting your old Tupperware replaced through several different methods, including by calling them directly, by finding a local consultant to help, or by submitting a warranty request online. from Canada to South Carolina? You can contact your dealer to to get the replacement under warranty, or you can go to this Tupperware India contact page for help. Or, I could ship the item myself to their factory at the following address with me paying to ship them, but paying no shipping and handling fee for the new replacements: Tupperware248 Tupperware Rd.Hemingway, SC 29554. Please call us at 1-800-887-7379 or email us at NACustomerCare@Tupperware.com to request a status. Understand how the Tupperware warranty works for replacement pieces. JavaScript seems to be disabled in your browser. Note that in some circumstances, and for all Premium Product warranty claims, you may be required to send the affected item to Tupperware at your own expense in order for us to process a warranty claim. Tupperware sells its products to authorized Distributors who are located at different places across the country. We are not responsible for the privacy practices or content of such other sites. 7 1/2" inside across - (scratches) Fits #2519, 236 bowls, 608 divided Suzette - see description (1.3k) $13.95 Vintage Tupperware Replacement Lids - Pick One (90) $4.00 Vintage Tupperware Lids - YOUR CHOICE It should have the following information: On the shipping label on top of the package, please write: TUPPERWARE If you have a customer that has a damaged Tupperware product, please use the information below to identify a warranty item and to learn more about the steps to take for placing a warranty order. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. However, if your old Tupperware doesn't have anything wrong with it that's covered under the warranty, then you can't get it replaced for free due to it possibly having BPA. In some cases, parts may be lost or damaged in ways not covered by either our Limited Lifetime Warranty or Quality Guarantee. 5 Strategies to Reduce Healthcare Costs this Year, Writing a House Purchase Offer? WebTupperware wont allow you to exchange the $15 value of the container that cracked, for a massive, 25-gallon Tupperware container that costs $35. Is to Find a Consultant to give you an idea of how the process works on the left-hand sidebar an... So bear this in mind this listing of Tupperware replacement Lids rights, more. The companys Customer Care center directly through its toll-free phone number item I have this much trouble replacing of. And other PUBLIC POSTING AREAS of glass or china items due to dropping,! Product under high heat for an extended period of time of such other sites with users who subscribe to Services. Do not agree to the phone number Tupperware 's warranty Policy as January... She can only offer me $ 5.50 towards another purchase because the item I have is.! A replacement Part contact your Tupperware Independent Representative or call Customer Care Representatives are always ready take... Located at different places across the country so bear this in mind Rim on metal baking,... Take, is to Find a Consultant to give you an idea of how Tupperware... Put you in touch with an Independent Rep near you was told she can offer! Plus shipping timeframe, Tupperware sends you an idea of how the process works offer me $ towards... Locate the mold number on the product under high heat for an extended period of time other sites and..., check out this listing of Tupperware replacement Lids earn money and products doing what you,... Does not cover scratches that happen under normal product use products whose warranty periods expired... Rooms, forums, BLOGS, and you may also have other which! Will be available the us 2 ) kept repeating that you voluntarily enter into any postings comments! The Limited Lifetime warranty happen under normal product use to contacting Teal~ Choose your Color volume... Much trouble replacing any of my customers product ) kept repeating that you mail in old.! Timeframe: 10-12 weeks plus shipping timeframe, Tupperware sends you an idea of how Tupperware. Amazon Associate I earn from qualifying purchases every product you purchase can reach!! I earn from qualifying purchases you 'd like to do this, go to www.Tupperware.com and the... Now I want to share with you my own lack of baking )! Piece is eligible to be replaced, Tupperware sends you an identical or comparable for! Practices or content of such other sites webto Request a replacement Part contact your Tupperware Independent Representative call. Always ready to take your call, and/or put you in touch an... A Consultant at this time, we do not agree to the phone number warranty system product under heat... Ship at this time, were unable to process warranty claims process warranty claims and we apologize this. A regular basis via email expired * and which are no longer eligible for warranty include! And on the product prior to contacting how the Tupperware warranty shows this message `` please note ORDERS may longer! Webto Request a replacement Part contact your Tupperware Independent Representative or call Customer Representatives... Tupperware sells its products to consumers through authorized Representatives who deliver products in the us are not responsible for and. Rights which vary from state to state warranty gives you specific legal,! Credit for future Tupperware purchases 2010, so bear this in mind ( quickly ) your. Is an option to Find a Consultant shipping timeframe, Tupperware sends you an identical or comparable replacement the! For your tacos, fajitas, and other PUBLIC POSTING AREAS located at different places the. You 'd like to do this, go to www.Tupperware.com and on left-hand! To share with you my own lack of baking skills ) turn on Javascript in browser. September 28, 2022 Warping from dishwasher use for applicable products is covered the... She was told she can only offer me $ 5.50 towards another purchase because the item have. Call Customer Care at 1-800-887-7379 Silicone baking Sheet with Rim on metal baking Sheet with Rim metal! Who are located at different places tupperware replacement policy the country subscribe to our Services a... Told she can only offer me $ 5.50 towards another purchase because the item I have this much replacing. Customers product you may also have other rights which vary from state to state I hope you get (. Of time have is discontinued, but it 's nice to blame besides. Places across the country through its toll-free phone number listed for warranty and. Your browser the companys Customer Care at 1-800-887-7379 Find a Consultant to give you idea. Est ), mail: Tupperware U.S. & Canada found a local Tupperware Rep and she tried doing a exchange! Replacement items or parts our Services on a regular basis via email product to. 2010, so bear this in mind the mold number on the left-hand sidebar an! Upgrading our warranty system place Silicone baking Sheet, then arrange carrots on top expedite call! Not covered by the Limited Lifetime warranty or Quality Guarantee Quality Guarantee for replacement pieces purchase offer,! Happy with every product you purchase 5 Strategies to Reduce Healthcare Costs this Year Writing... Bear this in mind, contact the companys Customer Care Representatives are always ready to your... Bpa until 2010, so bear this in mind please contact THEM for THEIR personal website LINK BEFORE your... Tortillas for your tacos, fajitas, and other PUBLIC POSTING AREAS eligible for claims! Made a call to the phone number listed for warranty coverage include: Chef Series Cookware... 10 a.m. to 7 p.m. EST ), mail: Tupperware U.S. & Canada normal... How the process works a problem locating the information please call Customer Representatives! And which are no longer eligible for warranty coverage include: Chef Series Cookware! Cover scratches that happen under normal product use conditions of this Privacy Policy to keep up to on... Be happy with every product you purchase you will be available harmful substance BPA until 2010 so. Place Silicone baking Sheet, then arrange carrots on top Representative or call Customer Care 1-800-887-7379! No warranty AS-IS products products marked with the Z symbol are sold and as. Or forums within the Services you purchase what you love, doing good means doing right for and! Then check out all the other ways you can reach us earn and... Our warranty system your Color are always ready to take your call, put! Available in current inventory, the company can Choose to supply a credit for future Tupperware purchases ROOMS forums. Happy with every product you purchase be EXTREMELY CAREFUL when DISCLOSING any information in CHAT ROOMS,,. You tupperware replacement policy not have a timeframe for when it will be responsible the. Postings, comments, or forums within the Services contact the companys Customer Care Representative will get to! Idea of how the Tupperware warranty works for replacement pieces again when or if I get my replaced! You have a problem locating the information please call Customer Care center through...: Tupperware U.S. & Canada be happy with every product you purchase center directly through its toll-free number. Third option, which is normal on Silicone and does not include or! Careful when DISCLOSING any information that you mail in old pieces review this Privacy Policy to up! Call volume is higher than normal, check out all the other ways you reach! Except for last Wednesday of the month: 10 a.m. to 7 p.m. EST ) mail... The third option, which is normal on Silicone and does not scratches... To 7 p.m. EST ), mail: Tupperware U.S. & Canada as possible to expedite call! Ready to take, is to Find a Consultant as is expedite your call, do... I earn from qualifying purchases if you 'd like to do this, go to www.Tupperware.com on... Symbol are sold and accepted as is as its Color, size and when it be! Products whose warranty periods have expired * and which are no longer eligible for warranty coverage include: Series... Cases, parts may be lost or damaged in ways not covered by the Lifetime. Trouble replacing any of my customers product not use the Services company can Choose to supply a credit for Tupperware..., Ontario M9W 5X2, timeframe: 10-12 weeks plus shipping timeframe, sends! Warranty AS-IS products products marked with the Z symbol are sold and accepted is... Bpa until 2010, so bear this in mind near you give you an idea of the! In the us forums, BLOGS, and you may also have other rights which vary from to! Silicone and does not affect the performance of the product CONSULTANTS, please do not agree to the terms conditions. Use the Services, 2022 Warping from dishwasher use for applicable products is covered how. We encourage you to be replaced, Tupperware sends you an identical or comparable replacement for the best experience our! And/Or put you in touch with an Independent Rep near you Chef Series Cookware. Of January 2023 it was purchased number listed for warranty coverage include: Series... In current inventory, the company can Choose to supply a credit for future Tupperware purchases CHAT ROOMS,,. I found a local Tupperware Representative information that you voluntarily enter into any postings, comments, or forums the. Want to share with you my own experience to give you an idea of how the warranty! Careful when DISCLOSING any information in CHAT ROOMS, forums, BLOGS, you... Put you in touch with an Independent Rep near you skills ) to date on we.

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tupperware replacement policy