Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. View all 755 employees. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. Enjoy resolving queries at first point Everything at the moment and will get a lot worse before it gets better. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. It's a really good place to work if you like getting things done. | MTVH is one of the UK's largest housing associations. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. - We believe everyone should have a decent home and the chance to live well. Axis and MTVH. Get email updates for new Internal Recruiter jobs in United Kingdom. It is mandatory to procure user consent prior to running these cookies on your website. These cookies do not store any personal information. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Job Type: Contract. About our cookies and how to manage them. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead A lot of passing the buck goes on This employer has not claimed their Employer Profile and is missing out on connecting with our community. Hotjar sets this cookie to identify a new users first session. They are not authored by Glassdoor. You can register for an account if youre the named person on your MTVH tenancy agreement. and Terms of Service apply. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Pros & Cons are excerpts from user reviews. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. This rating has improved by 3% over the last 12 months. We work across London, the South East, East Midlands and East England. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Having problems? As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. In the UK this is a National Insurance Number. | MTVH is one of the UK's largest housing associations. Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. RefNow can help you verify a persons employment with Metropolitan Thames Valley. These cookies track visitors across websites and collect information to provide customized ads. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. to work with and autonomy to make decisions. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Seems customer service focused at first but comes down to targets and stats The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Good chance to develop communication skills in all forms. They are not authored by Glassdoor. There are also lots of additional benefits on offer and they stand by the core values of the company. People are fab to work with, committed and full of ideas for the future. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. Necessary cookies are absolutely essential for the website to function properly. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. Register for School. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Technology and Software Support. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Inclusive Institutions: enabling and supporting culture change. Poor commission structure. I applied online. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. It's a really good place to work if you like getting things done. COVID-19 Information. and Terms of Service apply. Some team leaders are very knowledgable and helpful, Lack of diversity 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Select Accept to consent or Reject to decline non-essential cookies for this use. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. You can also upload photos of what needs to be fixed. These cookies do not store any personal information. www.RefNow.co. But opting out of some of these cookies may have an effect on your browsing experience. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. Details about the employee. The pattern element in the name contains the unique identity number of the account or website it relates to. They also talk down at customer service staff as if we are beneath them Sign up your company today and we'll give you 5 free reference requests per month. It's a really good place to work if you like getting things done. These cookies will be stored in your browser only with your consent. Training is really good, constantly having support from senior members. Company is backing these ideas. . My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. Housing Association. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Housing Association. Analytical cookies are used to understand how visitors interact with the website. Process makes things take longer than they could. Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. All ideas are welcomed and you are trusted to work with autonomy. These cookies track visitors across websites and collect information to provide customized ads. Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. This job is no longer available, but here are similar jobs you might like. GOOD STAff welfare and salary paid on time, Staff welfare is always important! Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Everything at the moment and will get a lot worse before it gets better. Salary: 30,000 - 40,000/annum. This is a True/False flag set by the cookie. Welcome. Any smart.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The staff body are also passionate as a whole about getting behind local causes and fundraising together. By clicking Accept, you consent to the use of ALL the cookies. Hotjar sets this cookie to detect the first pageview session of a user. About our cookies and how to manage them. Any questions? I have had very supportive managers who have encouraged my career progression. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. ", "The thing I like most about this software is it's extremely easy to use.". Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Average Interview. Theyll let you know if another visit is needed. Really understaffed - non stop calls This can show up occasionally, including when major corporate projects are being delivered. Historically great at developing staff. Undervalued by managment Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Verify your email to use filters. The New River is an artificial waterway in England, opened in 1613 to supply London with fresh drinking water taken from Chadwell and Amwell Springs near Ware in Hertfordshire, and later the River Lea and other sources. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. People are at the heart of everything we do, and that includes our own people too. Seasonal Staffing Team, GroundWork London. SO Resi. You also have the option to opt-out of these cookies. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. We believe everyone should have a decent home and the chance to live well. to work with and autonomy to make decisions. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. I have had very supportive managers who have encouraged my career progression. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. The staff body are also passionate as a whole about getting behind local causes and fundraising together. 1,028. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. About our cookies and how to manage them. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. We work together to create great places for people to live. . , but rather staff support each other to make things right. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. A guide to spotting romance fraudsters. We use cookies on our website. Good chance to develop communication skills in all forms Metropolitan Thames Valley provides free practical advice, connections to services and short term support (up to 3 months) to enable adults living in Broxtowe, Gedling and Rushcliffe to maintain their independence. I have had very supportive managers who have encouraged my career progression. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Seems customer service focused at first but comes down to targets and stats The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. 31 Mar 2023 23:55 BST. great ambition and staff team are dedicated, good approach to flexible working. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. This category only includes cookies that ensures basic functionalities and security features of the website. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. It's sometimes noticeable that there are gaps in terms of organisational development. Metropolitan Thames Valley. Overheard management making some very problematic statements about social housing tenants during my time there which was troubling. - great ambition and staff team are dedicated, good approach to flexible working. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. We also use third-party cookies that help us analyze and understand how you use this website. Analytical cookies are used to understand how visitors interact with the website. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Planned works team never want to take any calls even when it is their job to Their management style and the culture they have created is like something out of the 1970s. If you're looking for a rewarding career in an organisation that puts people first, you've come to . ", "It is a good system to use for references. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This site is protected by reCAPTCHA and the Google Privacy Policy Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . 39,000.00, 29,500.00 Posted 22/12/2022 by Metropolitan Thames Valley. Copyright 2023 Metropolitan Thames Valley Housing. Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. The management structure is ex Metropolitan heavy. 140 Metropolitan Thames Valley reviews. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. TVH has such a light, friendly and open atmosphere; making it a great place to work. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I've always felt if I have an idea I can put it into practice quite quickly. Campaigns; Victims and Witnesses. Youll need your mobile phone and your unique invitation code. Metropolitan Thames Valley Housing. . Enjoy resolving queries at first point Enjoy resolving queries at first point The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. Metropolitan Thames Valley | 8,500 followers on LinkedIn. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues Sales Manager. Their management style and the culture they have created is like something out of the 1970s. These cookies do not store any personal information. 1. New community programme for Clapham Park residents to help tackle cost-of-living pressures. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Hotjar sets this cookie to detect the first pageview session of a user. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. GOOD STAff welfare and salary paid on time, Staff welfare is always important! We also use third-party cookies that help us analyze and understand how you use this website. TVH was a charity and now it's all out for profit since they became MTVH. Having problems? Application. There's free coffee and four types of teas! Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers Really understaffed - non stop calls You can unsubscribe from these emails at any time. Enjoyable when u have nice tenants and leaseholders It's a nice, modern office environment, staff benefits are good. Metropolitan Thames Valley | 8,202 followers on LinkedIn. Every day, we work side-by-side with our neighbors to make sure that everyone, regardless of age, income or background, has the opportunity to learn, grow and thrive. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. We use cookies on our website. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. and Terms of Service apply. See jobs Follow. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. I've always felt if I have an idea I can put it into practice quite quickly. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. In the years that followed, MHT's workforce . LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Metropolitan Thames Valley. These cookies do not store any personal information. Verify your email to use filters. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. I interviewed at Metropolitan Thames Valley (London, England) in Sep 2022. Overview. But opting out of some of these cookies may have an effect on your browsing experience. The offices are a lovely environment to work in and a bonus in themselves! Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. You also have the option to opt-out of these cookies. There is no blame culture, but rather staff support each other to make things right. If youre not satisfied with our response, you can make a formal complaint. By accepting, you agree to our use of cookies. If weve sent you an invitation letter or email, your invitation code will be in it. It was great to meet up with partners from across Lambeth as part of the Metropolitan Thames Valley Housing multi stakeholders meeting to strategically explore how we can collectively work together, to make local people in the area feel safe & empowered in their neighbourhoods. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. This rating has improved by 3% over the last 12 months. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. Other benefits include a benefits pot so can get a subsidy for a gym membership. 24 Metropolitan Thames Valley reviews. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Undervalued by managment A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. The staff are lovely and I have met many wonderful people. Our Board. Often mistakes are covered up and rules are rewritten without consistency. TVH has such a light, friendly and open atmosphere; making it a great place to work. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.
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