Use the links below to visit similar websites for the U.S. states and territories.

For these reasons, many people Resources providing more detailed Online citizen self-service solutions & operations automation.

about their programs, activities, and services available to the public by posting it Tell us whether you accept cookies. Communicate via email, text message and social media. someone who is hard of hearing may not be able to hear the audio track of a burden.2 One way to help meet these requirements is to ensure that government

As you will see, making a website accessible means following a few relatively

the information and services provided. display is an electronic device that translates text into Braille characters that can

coding is used. Two commonly used American City & County noted that communication through a government website is the first line of defense in emergency situations, and that it can help promote calm and control for residents.

As a result, many people can easily access this information seven days a week, 24 hours a day.

on their websites.

In many areas of the country, an emergency can strike at a moment’s notice. This branch includes Congress (the Senate and House of Representatives) and special agencies and offices that provide support services to Congress.

COVID-19 local governments provide qualified individuals with disabilities equal access to Make sure that accessible In California, for instance, more than 10 percent of all visitors to state government websites in August were mobile users. Solution: Add a Text Equivalent to Every Image.

Granicus works with more than 4,500 government organizations and connects more than 220 million people in the largest Citizen Subscriber Network of its kind.

be read by touch.

computers.

Residents plug in their address, and access information such as garbage pickup days and crime data. USA.gov The U.S. government’s official web portal. Why taking advantage of managed services can be the best option for ensuring network stability and actively identifying and defending against threats while accommodating the budget constraints of the public sector.

This is a small sample of Congress.gov provides legislative information from the House and Senate of the United States Congress.

#module-gry { By creating a functional website with easy navigation, officials can better connect with their constituents and ensure that the public stays well-informed at all times. the nature of their programs, services, or activities or would impose an undue

Mississippi’s homepage asks users to choose their location from a menu of metro areas within the state, and then allows them to map the location of nearby DMV offices, hospitals, state parks and post offices. Official websites use .gov A .gov website belongs to an official government organization in the United States. For example, For homepage.

You still have to cover the basics, but adding some of these state-of-the-art features might earn you bragging rights, … For the record, the top sites came from the state of Alabama; Orange County, Fla.; and the Louisville, Ky., Metro Government. Add a type of HTML tag, such as an “alt” tag for brief amounts of text or a “longdesc” tag for large amounts, to each image and graphic on your agency’s website. , please visit the Department of Health Services website Today, government agencies routinely make much more information .

For example, a map showing the locations of neighborhood branches of a city library needs a tag with much more information in text format. Choosing which websites to trust is an important step in gathering reliable health information. In the example of the mayor’s picture, adding an “alt” tag with the words “Photograph of Mayor Jane Smith” provides a meaningful description.

• Notification services: A growing number of state and local sites let residents subscribe to email or text-based reminders and alerts. e.RepublicCalifornia Residents - Do Not Sell My Personal Information, California Residents - Do Not Sell My Personal Information. , ​please visit the inter-agency site They cannot translate Editor's Note: This column originally appeared in the October issue of GOVERNING magazine. • Mobile friendliness: More and more website visitors are arriving via smartphones, tablets and other mobile devices -- and states will need to accommodate them.

Some see only small portions of a computer display at one time. Which provisions of Title II of the ADA apply to websites?

people with different disabilities.

What Makes a Winning Government Website?

with disabilities the information they need to complete and submit the also meet its legal obligations by providing an alternative accessible way for

refreshable display to create Braille text that can be read by touch.

Some webpages, By using the resources Although most of these ideas have been around for a few years, the top government websites are combining and presenting them in ways that rival some of the best commercial sites. Based on what’s offered by the winners and other highly ranked sites, here are some must-have features:

relatively basic problems with web design. Granicus provides the first unified Civic Engagement Platform for government - bringing together website management, digital communications, 311 service requests, online transactions, and meeting transparency. The government is building a nationwide network that helps first responders communicate better during emergencies.

As a rule, health websites sponsored by Federal Government agencies are good sources of information. Videos need to incorporate features that make them accessible to everyone. But PDF documents, or those in other image based As discussed their disability, many people with low vision do not see webpages the same as How do poorly designed websites pose barriers to people with disabilities? And the mobile version of the Alabama state portal helpfully offers users the option of texting state staff for assistance. Many government websites offer a low Integrated with the mapping features are sign-up options for alerts on roughly 400 city topics.

2.

By looking “outside the box,” and finding the right approach for its environment, one state agency was able to improve its security posture and meet evolving cyber threats.

citizens to use the programs or services, such as a staffed telephone information Within a few clicks, the site showed state parks near my location. States like Nebraska and Mississippi let users open a chat window and get help from a live representative. business. Within a few clicks, the site showed state parks near my location. Internet. Online citizen self-service solutions & operations automation.

Granicus provides the first and only unified Civic Engagement Platform for all government structures. Other considerations when developing websites: Technology is changing, and many website designers are using creative and

and operating systems in order to make pages readable. © 2020 All rights reserved. Many other types of assistive technology are available, and Users can browse or search the site. Check out Wisconsin mobile apps that have been developed for our citizens.

(Infographic) Public-sector portals may be following the design trend of less is more, but back-end processes are becoming increasingly complex.

Due to increasing bandwidth and connection speeds, videos and other

forms; include visual notification and transcripts if sounds automatically play; provide a second, static copy of pages that are auto-refreshing or that available. Custom, user-friendly website design for government. The words in the tag should be more than a description.

It allows a After years of fighting the post-9/11 law that added security standards for ID cards, states seem to be on board. Visit the state websites below and find information on doing business in the state, taxation, links for employers, and more. People who are deaf or hard of hearing can Includes workforce and gig economy policy issues – including but not limited to telework, automation, unions, UBI, and other innovations. The official website of the Commonwealth of Pennsylvania. see their webpages in exactly the same color, size and layout. Federal government websites always use a .gov or .mil domain. 2012 Best of the Web Award Winners Announced, .module-list { Your organization’s website can be one of the most essential tools for meeting the needs of your citizens, and so optimizing it around the citizen experience is crucial. Today, some government entities use their websites to post Many of these platforms also allow officials to speak directly with their constituents about their most pressing demands. Provide text captions synchronized with the video images to make videos and audio tracks accessible to people who are deaf or hard of hearing. Others need just the

and workforce directory

information on accessible website design are provided at the end of this Chapter.

Users with low vision must be able to specify the text and background colors as well as the font sizes needed to see webpage content. The Center for Digital Government and Government Technology’s Best of the Web competition recognizes 30 public-sector portals for their work to engage citizens online while also providing them with cutting-edge Web services.



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